Fuze HR Solutions Inc.
Mississauga, ON
Posted today
Job Details:
Full-time
Entry Level
Group Benefits SpecialistAbout the Role We are looking for a Group Benefits Specialist to support the administration and implementation of group benefit plans for clients across Canada. This is a hands-on role involving benefits administration, plan setup, data analysis, testing, reporting, and problem-solving. The ideal candidate has strong group benefits knowledge, excellent attention to detail, and enjoys working with systems and solving issues. Key Responsibilities
- Administer group benefit plans for assigned clients.
- Process employee enrolments, terminations, salary changes, life events, and eligibility updates.
- Interpret benefit plans, carrier contracts, and administrative guidelines.
- Respond to client, advisor, and carrier questions.
- Support the implementation and setup of new benefit plans.
- Configure plan designs, eligibility rules, coverage, and rates in benefits systems.
- Validate employee and client data during implementations and system changes.
- Perform testing for system updates, payroll integrations, and carrier interfaces.
- Investigate and resolve benefit, system, and data issues.
- Analyze data and identify discrepancies or errors.
- Work with carriers, technology teams, and internal teams to resolve issues.
- Prepare reports, reconciliations, and audit documentation.
- Support premium billing validation and data accuracy.
- Help maintain procedures, workflows, and process documentation.
- Identify opportunities to improve processes and client service.
- Participate in testing, training, and team improvement initiatives.
- 5+ years of experience in group benefits administration, preferably with a TPA serving small groups or an insurance company.
- Strong knowledge of group benefit plans and plan administration.
- Experience interpreting plan documents and carrier information.
- Experience using benefits administration systems.
- Strong analytical, problem-solving, and troubleshooting skills.
- Proficiency with Microsoft Excel and Microsoft Office.
- Excellent attention to detail and organizational skills.
- Strong written and verbal communication skills.
- Ability to manage multiple priorities and meet deadlines.
- Comfortable learning new systems and working in a fast-paced environment.
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Frequently Asked Questions
This is a full-time position based in Mississauga, ON.
The role involves administering group benefit plans, processing enrollments and terminations, configuring plan designs, validating data, performing testing, and preparing reports and audit documentation.
Candidates should have 5+ years of group benefits administration experience, strong knowledge of group benefit plans, experience with benefits administration systems, and proficiency with Microsoft Excel and Office.
You will work with carriers, technology teams, and internal teams to resolve issues and support implementation and setup of new benefit plans.
You will validate employee and client data, perform testing for system updates and payroll integrations, analyze data for discrepancies, and prepare reports, reconciliations, and audit documentation.
Yes, you will respond to client, advisor, and carrier questions and investigate and resolve benefit, system, and data issues.
The role includes maintaining procedures and workflows, identifying opportunities to improve processes and client service, and participating in testing, training, and team improvement initiatives.
