Winter Operations Supervisor

Company: All Terrain Property Maintenance Inc
Location: London, ON and surrounding service area
Compensation: $28.00–$38.00/hour, based on experience and role scope

At All Terrain Property Maintenance, we are building a disciplined, dependable Snow + Ice operation grounded in ownership, preparation, safety, and service excellence. We are looking for a Winter Operations Supervisor who can help lead the full winter event cycle—from pre-storm readiness through deployment, live operations, quality control, and post-event review.

This is a hands-on supervisory role overseeing plowing, salting, sidewalks, loaders, hauling, snow stacking, crews, equipment, materials, and service quality during changing winter conditions.

Our company operates on strong Core Values and a “Right Person, Right Seat” philosophy. We hire, reward, and coach people who value accountability, teamwork, continuous improvement, and doing the job right.

What Makes This Role Different

We use clear systems and real-time communication so supervisors can make smart decisions in the field. You can expect:

• Defined storm plans, route priorities, and service expectations
• Direct communication with dispatch, Crew Leads, operators, and Operations leadership
• Support during active storm events
• Ongoing feedback and coaching
• Training and resources to help you lead confidently
• A team-first operating culture focused on safe, reliable execution

What You'll Do

Winter Planning and Readiness

• Monitor weather forecasts, accumulation, temperature, and changing site conditions
• Support pre-storm planning for staffing, routes, equipment, materials, PPE, fuel, and communication tools
• Confirm crews understand assignments, site priorities, safety risks, and escalation procedures
• Coordinate deployment timing and maintain clear handoffs between shifts and leadership teams

Event Leadership and Operational Control

• Lead winter operations during live weather events
• Coordinate plowing, salting, sidewalk, loader, hauling, and snow-stacking operations
• Ensure priority sites, entrances, emergency access routes, and high-risk areas are serviced first
• Reallocate people, equipment, and materials to manage call-ins, breakdowns, delays, access issues, and service gaps
• Maintain clear communication with Crew Leads, operators, dispatch, and Operations leadership throughout the event

Quality, Safety, and Customer Protection

• Conduct site inspections and spot checks during and after events
• Verify plowing, snow stacking, sidewalk clearing, salt application, clearing widths, and access routes meet company standards
• Address deficiencies, missed areas, callbacks, and customer concerns promptly
• Reinforce Health and Safety policies, PPE requirements, safe equipment operation, fatigue awareness, and stop-work expectations
• Protect employees, pedestrians, customers, vehicles, buildings, landscapes, curbs, and other property from preventable damage
• Escalate injuries, near misses, property damage, equipment failures, unsafe conditions, and major service delays immediately
  

Leadership and Continuous Improvement

• Coach Crew Leads, operators, and seasonal team members on preparation, communication, quality, accountability, and team health
• Maintain a calm, solutions-focused environment during overnight and high-pressure events
• Ensure event records, service notes, photos, exceptions, and reservice requirements are completed accurately
• Participate in post-event reviews and help improve winter plans, route systems, checklists, training, and operating procedures

What We're Looking For

• Experience supervising crews, routes, winter operations, salt operations, snow removal, logistics, landscaping, construction, or a comparable field service environment
• Strong operational awareness and calm decision-making in time-sensitive situations
• Experience coordinating people, equipment, materials, and multiple service areas
• Sound judgment around safety, quality, property protection, staffing, and escalation
• Comfortable correcting poor work and holding people accountable respectfully
• Clear communication during changing conditions and high-pressure events
• Valid G driver's licence with a clean driver's abstract; A, AR, AZ, or higher licence considered an asset where applicable
• Comfortable using a smartphone for communication, navigation, reporting, and service documentation
• Reliable transportation to and from the dispatch location

Availability and Role Reality

• Winter operations are weather-driven and may require true 24/7 on-call availability during events
• Availability may include evenings, overnight shifts, weekends, holidays, and changing assignments
• You must be able to work safely in cold, wet, dark, and high-pressure conditions
• Reliable attendance and early communication when circumstances change are essential

Perks + Culture

• Immediate access to our Employee Assistance Program, including counselling, financial planning, nutrition, and more
• Health benefits available after 6 months, based on eligibility and company plan terms
• 10 percent discount at Mister Safety Shoe and Work Authority
• Columbia Warehouse passes and seasonal discount perks
• Team events, appreciation meals, and crew recognition
• Uniform and boot support as applicable to the role
• Future opportunities in other seasonal roles for high-performing team members

Why Join All Terrain

Strong winter operations require preparation, communication, accountability, and leaders who care about both the work and the people doing it. In this role, you will help keep crews moving, protect service quality, and support safe, reliable outcomes across the winter operation.

If you are dependable, safety-minded, decisive, and ready to lead winter operations with ownership and care, we would love to hear from you.

Apply with your resume and a brief note describing your supervisory, winter operations, driving, equipment, or field leadership experience.