Orthodontic Billing Coordinator

Position Type:

Permanent Full-Time (40 hr/week)

Location

Edmonton, Alberta - 5 Clinic Locations

Language:

English

About the Company

We specialize in orthodontics and pediatric dentistry, offering personalized and comprehensive care for patients of all ages. Our dedicated team of registered specialists uses cutting-edge technologies to create treatment plans tailored to support optimal dental health, function, and aesthetics. From early-age pediatric dental care to orthodontic solutions, we collaborate closely with patients and their families to promote long-term oral well-being and provide confident, beautiful smiles. We are committed to fostering a welcoming, supportive environment where patients feel at ease and well-informed throughout their dental journey.

About the Role

We are looking for a Orthodontic Financial Coordinator to join our progressive, state-of-the-art practice. This permanent, full-time opportunity is distributed across our five modern Edmonton locations. We are looking for a self-motivated, organized, and detail-oriented professional who excels at building meaningful connections with patients, parents, and team members alike. The ideal candidate brings a positive attitude and professional commitment and thrives in a friendly team-orientated environment.

Responsibilities & Duties

Responsibilities include, but are not limited to, the following:

• Partner with Orthodontic Treatment Coordinators to coordinate patient treatment plans and payment
• Review and start treatment contracts with patients, including consent forms, direct billing for insurance, and financial agreements
• Process insurance claims
• Organize patient financial records
• Address patient questions and concerns about financial contracts
• Follow-up with patients and insurance companies
• Work with Accounts Receivable and collections
• Review financial reports
  

Skills & Experience

We are looking for a professional who demonstrates the following clinical and interpersonal skills:

• High School Diploma or equivalent
• Proficient in English, both written and verbal
  
• Computer proficient; able to learn new software quickly. Ortho2Edge and Curve Hero are used at our clinic
• Experience in reception or administrative work, preferably in a dental setting
• Experience as a Dental Financial coordinator is an asset
• Experience with Government Insurance (NIHB and ADSC) is an asset
• Experience working with medical and dental insurance is an asset
• Excellent customer service skills both in person and over the phone
• Available to work during applicable business hours
  
• Willing to travel between multiple clinic locations within the Edmonton Area
  

Benefits

• Uniforms provided by the employer
• Comprehensive group benefits program
• Travel incentive for multi-location work
• Vacation pay