Purchasing Associate

Build your career with Action Furnace Edmonton!

Working Hours: Monday to Friday, 9:00 AM to 5:00 PM or 10:00 AM to 6:00 PM

At Action Furnace, you're not just accepting another job - you're joining a team that believes in developing people, creating long-term careers and delivering exceptional customer service.

For over 50 years, Action Furnace has been helping Alberta homeowners stay comfortable while building a workplace where employees can learn, grow, and succeed. Guided by our values of Integrity, Teamwork, Teaching & Learning, and Embracing Change, we're committed to supporting both our customers and our employees every step of the way.

Why Join Action Furnace?

Compensation & Benefits

• Competitive compensation
• Structured wage progression that recognizes skill development, training, certifications, and increased responsibility
• Performance incentive opportunities
• Comprehensive Health & Dental benefits
• RRSP matching program
• Health Spending Account

What You'll Do:

Parts Inventory Management:

• Maintain special order inventory and ensure materials are booked to jobs promptly or returned to the vendor if cancelled.
• Ensure timely ordering and restocking of parts to meet operational demands.
• Monitor purchasing trends and provide a list of frequently ordered items to the Logistics and Inventory Manager for review.
• Ensure all warranty claims are submitted within 10 business days, warranty parts are returned to the vendor, and the warranty tracker is accurately maintained.
• Oversee and coordinate weekly vendor returns with the warehouse team

Purchase Order Processing & Documentation:

• Create and process purchase orders in alignment with company policies.
• Tracking of technician purchase orders in alignment with company policies.
• Ensure proper documentation and approval procedures for all purchases.
• Provide updates on order delays, backorders, and alternative sourcing solutions.

Vendor and Supply Coordination:

• Communicate with vendors to place orders, track shipments, and resolve discrepancies.
• Assist in sourcing and evaluating suppliers to ensure quality and cost-effectiveness.
• Maintain accurate records of vendor contact information, pricing, and shipment timelines.

Cost Control & Compliance:

• Ensure all purchases align with budgetary guidelines and cost-saving initiatives.
• Verify invoices against purchase orders and coordinate with Accounts Payable for accurate payments.
• Maintain purchasing records for financial tracking and compliance audits.
• Review inventory levels and submit min/max recommendations to the Logistics and Inventory Manager

Customer Communication:

• Provide customers with timely updates on their part order status and expected delivery timelines.
• Address customer inquiries regarding product availability, order fulfillment, and ETA of parts.
• Coordinate and schedule part replacement appointments for customers once their part has arrived.
• Ensure all customer tasks are addressed within 24 business hours, prioritizing no-heat calls

What We're Looking For:

We're looking for people who are eager to learn, take pride in their work, and want to build a long-term career.

To be successful in this role, you'll have:

• Strong problem-solving skills.
• Excellent communication and customer service skills.
• A positive attitude and willingness to learn.
• Strong organizational skills.
• The ability to work independently while contributing to a collaborative team environment.

Start Your Career with Action Furnace

If you're ready to learn, grow, and make a difference every day, we'd love to hear from you.

Action Furnace is committed to creating an inclusive and accessible workplace. If you require accommodation during any stage of the recruitment process, please let us know and we'll work with you to meet your needs.