IT Support Technician

Vickar Automotive Group is looking to fill the position of Junior IT Support Technician to join our Corporate Office IT team.

We're looking for a tech-savvy, service-focused individual who enjoys solving problems, helping people, and keeping technology running smoothly. If you're organized, curious, and enjoy turning technical challenges into straightforward solutions, this is an excellent opportunity to grow your IT career while supporting a diverse, multi-location automotive group.

What You'll Do

As our Junior IT Support Technician, you'll provide day-to-day technical support to employees across Vickar Automotive Group. Working alongside our IT team, you'll help maintain the technology, systems, and infrastructure our dealerships and business operations rely on every day.

You'll work directly with employees both on-site and remotely, troubleshooting technical issues, setting up new users and equipment, administering business platforms, and helping ensure our technology remains reliable and secure.

You will play a vital role in:

• Providing daily on-site and remote technical support to employees

• Troubleshooting computers, printers, software, network connectivity, and other office technology

• Supporting and maintaining server, storage, network, and IT infrastructure across multiple business locations

• Setting up new employees, computers, user accounts, permissions, and related technology

• Assisting with the administration and support of automotive OEM and business platforms

• Responding to employee support requests in a timely and professional manner

• Working independently and collaboratively with other members of the IT team

• Assisting with Windows, Windows Server, Active Directory, Microsoft 365, Exchange, virtualization, backup, and cloud environments

• Helping maintain data security, network access, and backup systems

• Creating technical documentation and support bulletins to expand our internal knowledge base

• Travelling between Vickar Automotive Group locations as required

• Providing occasional after-hours technical support when needed

Why This Role Matters

Technology touches virtually every part of our business. From helping an employee get back online to ensuring systems across our dealerships remain operational, your work directly supports our teams and the customers they serve.

This is an opportunity to build hands-on experience across a broad range of technologies while working in a multi-location business environment. You won't be limited to one type of support—you'll have opportunities to learn about networks, servers, cloud services, security, business applications, hardware, and more.

Are You:

• A natural problem solver who enjoys figuring out how things work?

• Comfortable helping both technical and non-technical users?

• Able to explain technical information in clear, easy-to-understand terms?

• Organized and able to prioritize multiple support requests?

• Comfortable working independently while also contributing to a team?

• Interested in continually learning new technologies and expanding your IT skills?

• Comfortable travelling between business locations when required?

What You'll Bring

• Experience supporting personal computers, printers, and standard office equipment

• Familiarity with PC hardware, remote desktop applications, printer troubleshooting, and basic network troubleshooting

• Strong analytical, troubleshooting, and problem-solving skills

• Excellent written, verbal, and interpersonal communication skills

• The ability to multitask, prioritize, and manage time effectively

• A valid Manitoba Class 5I or 5F driver's licence and reliable personal vehicle for travel between locations

Experience with Windows Server, Active Directory, Microsoft 365, Exchange, server hardware, networking, virtualization, security, cloud services, Veeam, or Managed Services is considered an asset.

Ready to turn your interest in technology into hands-on experience? Apply today and build your IT career with Vickar Automotive Group.

We offer a competitive and well-rounded group benefits plan, including dental care, extended health care, vision care, disability insurance, life insurance, and an employee assistance program. Employees can also enjoy a variety of appreciation incentives, including discounted pricing on vehicles, parts and service, a customer referral program, and annual recognition for outstanding service to the company or community.

Job Type: Full-time, Permanent

Pay: From $33,800.00 per year

Schedule:

• Day shift

• Monday to Friday

• Occasional after-hours support as required

Work Location: In person, with regular travel between Vickar Automotive Group locations.

Vickar Automotive Group is an equal opportunity employer committed to building a diverse and inclusive workplace. If you feel you are qualified—or know someone who would be a great fit—we encourage you to apply online with a cover letter and resume.

Vickar Automotive Group, where “Customers Send Their Friends.”

We thank all those who apply; however, only those who meet our requirements will be contacted.