Novara Human Capital Solutions - 21 Jobs
Canmore, AB
Job Details:
At Novara, we support businesses with integrated solutions across all functions of Human Resources. In partnership with Castleavery Hospitality, we are excited to present this exciting opportunity to join their organization. The successful candidate will be employed directly by Castleavery Hospitality.
Your ImpactAs Sous Chef at one of CHVI's flagship properties, the Mount Engadine Lodge (MEL), you are the culinary backbone of the guest experience. Working closely with the Head Executive Chef, you will help bring the lodge's menus to life leading the line during service, guiding the prep and kitchen team, and stepping into the lead role in the Head Chef's absence. Working alongside the Lodge Manager and the Management Team of CHVI, you will ensure that each experience reflects the excellence, refinement, and mutual respect that define our properties. While the kitchen is where you will spend your day, your all-hands approach extends beyond it like every MEL Team Member, you are ready to jump in wherever you are needed, cultivating a work environment rooted in collaboration, positivity, and growth.
About Castleavery Hospitality:At Castleavery Hospitality Ventures Inc. (CHVI), hospitality is our passion. We are trailblazers in the luxury hospitality industry, creating transformative experiences that leave lasting memories and inspire a global community of travellers. Our bespoke properties stand as iconic gateways that unlock the beauty of the Canadian Rockies, balancing human comfort and the elegance of nature through innovative and sustainable solutions that redefine excellence in hospitality. Our commitment to excellence, refinement, and mutual respect not only elevates guest experiences but also fosters a positive and collaborative work environment.
CHVI Core Team ValuesThese core values demonstrate our commitment to our values, mission, and vision statement:
- Authenticity We provide real, grounded, human experiences.
- Stewardship We care deeply for our environment and community.
- Connection We facilitate genuine connections among people and with nature.
- Presence We invite guests to slow down and be fully here.
- Excellence in Hospitality Quiet, thoughtful service with attention to detail.
Food and Beverage & Guest Experience
- Execute daily services (breakfast, lunch, afternoon tea, dinner) to the standard set by the Head Executive Chef, leading the line during service.
- Oversee prep and production planning for the kitchen, ensuring stations are set, mise en place is complete, and the team is ready for each service.
- Contribute to menu development and daily features, bringing forward ideas that reflect the lodge setting, seasonality, and guests' needs.
- Deliver consistent, high-quality food preparation and plating aligned with the hospitality standards of CHVI.
- Support MEL's inventory, ordering, receiving, and food cost controls, minimizing waste and raising concerns with the Head Executive Chef.
- Ensure MEL's culinary experience complies with food safety standards, maintaining a clean, organized kitchen environment. Duties include dishwashing, taking out the garbage, etc.
- Assume responsibility for the kitchen in the Head Executive Chef's absence, including service execution, ordering, and team direction.
- Communicate and collaborate with the Lodge Manager & Guest Services to anticipate and accommodate guests' needs.
- Be proactive in providing excellent guest service, being readily available and approachable to all guests.
- As needed, assist in lodge hand and light housekeeping duties like, but not limited to, cleaning common areas, vacuuming, flip cleans, room staging, and laundry. Your primary duty is the kitchen, though all MEL Team Members are expected to jump in wherever they are needed.
- Communicate services and amenities of MEL to guests and provide concierge support with a fluent knowledge of local restaurants, special events, city attractions, and outdoor activities.
Team Leadership & Culture
- Lead by example, taking an all-hands approach no job is too small when it comes to delivering an exceptional guest and team experience.
- Supervise, train, and mentor prep cooks and kitchen staff on food preparation, service, and culinary excellence.
- Motivate and guide staff to solve guest and MEL Team Member related concerns together.
- Collaborate closely with the kitchen, guest services, and housekeeping teams, jumping in to assist as needed.
- Be stewards of a healthy active team culture, reporting any issues you may see or hear.
- Proven experience as a Sous Chef, Chef de Partie, or senior line cook, with the culinary fundamentals to run service; experience in boutique hotels, lodges, retreats, or remote properties are an asset.
- Strong menu execution skills, with the creativity to contribute new dishes and features that adapt to culinary trends, guests' needs, and seasonality.
- Emerging leadership skills; ability to supervise, train, and motivate a small kitchen team, contributing to a high-performing, team-first culture that elevates the culinary experience.
- Strong organizational skills to manage prep, production planning, and the day-to-day operations of the kitchen, including support for ordering and food cost controls.
- Service-oriented; you genuinely enjoy helping others and have a keen eye for the small details that elevate a guest's experience.
- Versatility and initiative; ability to identify potential issues and assist wherever it makes sense to prevent them from escalating, both in the kitchen and across the lodge.
- Reliability and teamwork; you are a strong team player who shows up ready to support the team, and who can be trusted to run the kitchen when the Head Executive Chef is away.
- Mount Engadine is a remote lodge, located in the heart of Kananaskis Country.
- As a MEL Team Member, room and board are provided.
- Salaried, full-time employment.
- Overtime hours expected to handle emergencies and unexpected staff shift changes.
- Overtime hours expected to handle emergencies and unexpected staff shift changes.
- MEL Team Members are expected to be on-site 5 days per week (including Sunday).
- Staff accommodation is assigned by role and current availability. Assignments are not guaranteed for the duration of your employment and may change based on operational needs.
- Salary includes room and board, in addition to gratuities.
- Competitive benefits.