Personal Assisted Teller (Part-Time)

Why FirstOntario?Competitive compensation packagesTop-tier health and wellness benefits, including comprehensive benefits packages and a yearly Personal Spending AccountEnhanced mental health benefits through SunLife and TELUS HealthExclusive banking benefitsUp to $1000 per year towards professional developmentPension PlanCompany-wide Employee Volunteer program (Blue Wave Program)Employee and Family Assistance ProgramJob OverviewThe P.A.T. will provide prompt, efficient and courteous transactional sales and service to members. Working with Branch Management and staff as well as other departments and divisions within FirstOntario Credit Union, you will ensure and promote established contacts with members and prospective members. Proactively assists members to ensure that their needs have been met and refer to other staff (team), as appropriate.Enhance the member experience by providing exceptional, professional and consistent client service using PTM technology, which includes but is not limited to: performing accurate transactions, greeting the member, smiling, using the member's name during the transaction and thanking each member for his or her business. Provide consistent positive memorable member experiencesWork with member to resolve inquiries and/or concerns. Assist other members of the team if "wait time" for other members may be compromised.Recognize and act upon appropriate opportunities to engage members in discussions to enhance their share of wallet through cross sells, referrals, or consolidation of business held with competitors.Job Specifications and Technical RequirementsBe comfortable, professional and friendly on cameraExcellent communication skillsGrade 12 or equivalent4 years Credit Union experience Interested in this role, but don't meet every requirement? We encourage you to apply! We know from experience that a candidate doesn't need 100% of the qualifications listed to bring incredible value to our team. We're actively seeking diverse backgrounds and perspectives to help make FirstOntario better. At FirstOntario, inclusion, diversity, and equity aren't just "nice to have" - they're essential to our success.Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know.