Medical Office Receptionist Assistant

Atlas Medical Clinic is a modern, physician‐led family practice and walk‐in clinic serving the Richmond Hill community. We pride ourselves on delivering exceptional, patient‐centred care in a welcoming environment. To support our growing patient base, we are seeking a reliable, friendly Medical Office Assistant (MOA) who can thrive in a fast‐paced setting and is available to work some evening and weekend shifts.

Key Responsibilities

• Patient Reception: Greet, register, and check‐in patients.
• Telephone & Scheduling: Answer multi‐line phones, book appointments, manage recalls, and coordinate referrals.
• Electronic Medical Records: Use TELUS PS Suite (EMR) to enter notes, scan documents, and maintain accurate records.
• Clinical Support:
• Prepare exam rooms and ensure adequate stock of supplies.
• Obtain and record vitals (height, weight, temperature, blood pressure).
• Provide urine‐test instructions and collect samples.
• Billing & Payments: Collect fees, process transactions, and issue receipts.
• Follow‐Up Care: Relay test results, specialist referrals, and physician call‐backs as directed.
• Environment & Safety: Keep reception, clinical areas, and common spaces clean and organized in accordance with infection‐control standards.

Qualifications

• EMR Proficiency: Demonstrated experience with TELUS PS Suite (required).
• Language Skills: Fluent in English; additional languages an asset.
• Experience: Prior MOA or allied health/medical office experience preferred.
• Customer Service: Genuine, patient‐focused demeanor with excellent interpersonal and telephone etiquette.
• Organization: Strong attention to detail, ability to prioritize, and comfortable juggling multiple tasks in a busy clinic.
• Initiative: Self‐starter who anticipates needs and contributes to continuous workflow improvements.
• Availability: Must be able to work a flexible schedule that includes evenings and at least one weekend shift.