Nexasphere
Ottawa, ON
Posted today
Job Details:
Remote
Full-time
Experienced
We Are Hiring: Business Process & User Experience Consultant (Contract)
Location: Ottawa (Hybrid/Onsite)
Security Clearance: Reliability Clearance Required
Start Date: September 2026
Duration: 3-6 Month Engagement
Description:
We are seeking an experienced consultant to help improve the user experience for inspectors by reviewing and optimizing priority business workflows within a federal government environment. This engagement will focus on identifying process inefficiencies, reducing user friction, simplifying digital workflows, and recommending opportunities for automation and modernization.
Requirements:
- Strong experience in business process analysis and workflow optimization
- Expertise in user experience (UX), service design, or human-centered design
- Experience conducting workflow assessments, process mapping, or process mining
- Ability to identify automation and digital transformation opportunities
- Strong stakeholder engagement and executive presentation skills
- Reliability Security Clearance (mandatory)
- Federal government experience is an asset
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Frequently Asked Questions
This role is based in Ottawa, ON with hybrid or onsite options.
The engagement lasts 3–6 months, starting in September 2026.
You will review and optimize priority business workflows, identify process inefficiencies, reduce user friction, simplify digital workflows, and recommend automation and modernization opportunities.
Strong experience in business process analysis and workflow optimization, UX or service design expertise, workflow assessments or process mapping, and the ability to identify automation opportunities are required.
Yes, a Reliability Security Clearance is mandatory for this position.
Federal government experience is listed as an asset for this role.
