Learning Experience Designer

Company Overview

Sodales Solutions is a renowned SAP Cloud Platform solution extension partner, recognized for delivering pre-built cloud solutions for regulated business processes across SAP SuccessFactors, SAP S/4HANA, and SAP Ariba. Our cloud extensions address critical requirements for regulated industries, encompassing Health & Safety, Labor Relations, Discipline Management, Union Job Bidding, Continuous Performance Feedback, Ariba Field Extensions, and more.

Responsibilities

• Collaborate with Product Managers, Business Analysts, Solution Consultants, and Subject Matter Experts (SMEs) to understand product functionality, enhancements, and release roadmaps.
• Translate business and technical product requirements into engaging learning experiences for internal employees, partners, and customers.
• Design, develop, and maintain e-learning courses, instructor-led training materials, videos, simulations, user guides, quick reference guides, and knowledge articles.
• Create structured learning paths and onboarding programs for consultants, customer support teams, implementation partners, and customers.
• Develop product certification programs, assessments, and knowledge checks to evaluate learner understanding and proficiency.
• Partner with Product and Customer Success teams to support new product launches by creating enablement materials and training programs.
• Manage and maintain training content within the Learning Management System (LMS), ensuring materials remain current and aligned with product releases.
• Conduct needs assessments and gather stakeholder feedback to identify learning gaps and opportunities for continuous improvement.
• Facilitate virtual and instructor-led training sessions as required for employees, customers, and partners.
• Monitor training effectiveness through learner feedback, assessment results, and learning analytics, making recommendations for content enhancements.
• Ensure all training materials adhere to company branding, instructional design best practices, and adult learning principles.
• Support customer adoption initiatives by creating scalable training resources that improve product knowledge and user engagement.

Qualifications

• Degree in Education, Instructional Design, Learning & Development, Business, Communications, Technology, or a related field.
• 3+ years of experience in instructional design, training development, learning & enablement, customer education, or a related role.
• Experience developing training content for software products, SaaS platforms, enterprise applications, or technology solutions.
• Strong ability to understand technical concepts and translate them into clear, engaging, learner-focused content.
• Experience creating e-learning courses using authoring tools such as Articulate Storyline, Rise, Adobe Captivate, Camtasia, or similar platforms.
• Familiarity with Learning Management Systems (LMS), preferably SAP SuccessFactors Learning.
• Understanding of adult learning principles, instructional design methodologies, and learning evaluation techniques.
• Excellent written, verbal, and presentation skills.
• Strong project management and organizational skills, with the ability to manage multiple priorities and deadlines.
• Experience working in Agile product environments and collaborating with cross-functional teams.
• Knowledge of SAP SuccessFactors, SAP Business Technology Platform (BTP), SAP S/4HANA, or SAP Ariba is considered a strong asset.

Preferred Skills

• Experience developing customer-facing education programs and certification pathways.
• Familiarity with video creation, screen recording, and multimedia learning content development.
• Experience supporting product launch, adoption, and change management initiatives.
• Knowledge of SCORM, xAPI, and learning content publishing standards.