HMM America Inc.
Mississauga, ON
Job Details:
Benefits:
At HMM, we're not just a global leader in integrated logistics and shipping—we're shaping the future of maritime transport. With a diverse fleet and extensive global network, we deliver customized, sustainable solutions that create value for our customers. Our vision to be #1 in customer trust, employee satisfaction, and green shipping sets us apart from competitors. We offer competitive compensation, career development opportunities, and a work culture that blends autonomy with strategic support. Join us in driving innovation, sustainability, and success across the shipping and logistics industry.
Why HMM?
- Impactful Work: Be part of a company that shapes the global supply chain while contributing to economic, environmental, and social growth. At HMM, you'll have the opportunity to work with a company committed to being #1 in customer trust, employee satisfaction, and green shipping.
- Career Growth: We are dedicated to your development. With mentorship, cross-department training, and career advancement opportunities, HMM invests in your success and professional growth.
- Collaborative Culture: Enjoy a dynamic work environment that fosters autonomy while providing continuous support and guidance from leadership to ensure your success and personal development.
- Competitive Benefits: HMM offers competitive compensation packages, health benefits, performance bonuses, 401K, and employee discount programs to support your well-being.
- Work-Life Balance: We believe in maintaining a healthy balance. Our generous vacation and floating holidays give you the flexibility to recharge and maintain a fulfilling life outside of work.
The Account Manager is an outside sales position responsible for selling HMM's transportation services to customers within the designated geography. The primary responsibility is to develop customer business relationships both with the existing account base and develop new accounts in order to secure business for the import/export trade lanes as assigned. Functions also include negotiating contracts/rates, problem solving and handling daily account requests. An Account Executive is responsible for reporting market and account activity to the sales manager as well as meeting weekly sales targets and other Key Performance Indicators (KPI's) that are set by Regional Management. The Account Executive is expected to maintain a professional image at all times that best represents HMM.
ESSENTIAL JOB FUNCTIONS/DUTIES- Outside sales calls
- Customer contact in all face-to-face & non-facing manners
- Verbal/written communications with both internal colleagues and external customers
- Rate/service contract management work with pricing & trade group
- Ensure service contracts are managed & updated properly with inside sales representatives.
- Review weekly KPIs and performances to ensure maximum lifting and revenue for the accounts
- Attend weekly meetings and preparing weekly preplans and post-plans
- Promptly submit all business-related expenses
- Market Reports – weekly or as required
- Pursue past due accounts and work with finance/accounting group
- Performs other duties as assigned.
- Be enthusiastic and passionate and general willingness to assist others around you.
- A strong business acumen.
- A willingness to assist customers with positive attitude.
- A strong desire to work independently and yet understand how to work collaboratively in a team-setting.
- Excellent verbal and written communication skills internally and externally.
- Sales background is preferred and understanding sales cycle is essential.
- Must be well organized and able to prioritize work and must have good follow through.
- Should also be goal-oriented and be relentless in terms of pursuing opportunities.
- Good problem solving and being detailed-oriented.
- Should understand dynamics of basic negotiations.
- Basic understanding of business and sales/marketing is essential.
- Understanding international business and global trade is useful.
- Any knowledge of ocean shipping on either import or export is extremely helpful.
- Outstanding knowledge of MS office; knowledge of CRM and other TMS software is a plus.
- Must have a driver's license and car which meets company standards.
- Must also be willing to travel outside the territory if required.