Sales Manager

Join Canada's Largest Automotive Group

If you are looking to grow your career with an organization driven by excellence, integrity, and innovation, Dilawri offers an environment where people are supported and empowered to succeed.

Founded in 1985, Dilawri is Canada's largest automotive group and one of Canada's Best Managed Companies. Dilawri operates over 80 franchised dealerships, representing more than 35 of the world's most respected automotive brands across British Columbia, Alberta, Saskatchewan, Ontario, Quebec, and Washington, DC.

With a team of more than 4,000 employees, Dilawri fosters a culture rooted in collaboration, accountability, and continuous learning. Our values of Excellence, Leading, Teamwork, Integrity, Innovation, and Giving Back guide how we work, how we lead, and how we serve our customers and communities. Through the Dilawri Foundation, we are also committed to making a meaningful impact in the communities we serve.

Discover how you can build your career with Dilawri

Position Overview

The Automotive Sales Manager is responsible for leading the sales team, setting sales goals, developing effective sales strategies, and ensuring customer satisfaction. This role requires a blend of leadership, customer service, and sales expertise to achieve the dealership's sales objectives.

Primary Duties and Responsibilities

· Monitor team performance and provide feedback and coaching.

· Set individual and team sales goals while conducting regular sales meeting and training sessions.

· Ensure high levels of customer satisfaction while addressing customer complaints and resolving issues promptly.

· Manage inventory to ensure optimal selection of vehicles.

· Coordinate with the Finance department to ensure smooth transactions.

· Prepare sales reports and present them to senior management.

· Work closely with senior management to ensure the day-to-day success of the Sales department and sales teams.

· Other responsibilities as required.

Qualifications Required

· This role requires an active AMVIC license as well as a Class 5 Drivers License with a clean abstract.

· Previous experience in automotive management role is preferred.

· Strong leadership and team management skills.

· Excellent communication and interpersonal skills.

· Proficiency in sales management software and CRM tools.

· Strong analytical and problem-solving abilities.

· Customer-focused with a strong understanding of customer service principles.

• Experience with luxury brands preferred

About Dilawri

In addition to working with and learning from a team of leading professionals in the automotive industry, our benefits include:

· Discounted employee vehicle purchase program

· Job-specific coaching & training programs

· Comprehensive health & dental plans

· Employee wellness & assistance programs

· Employee social events

Build your career with a team that is driven by excellence, integrity and innovation.

Discover Dilawri.