Residential Concierge

Part-Time Concierge

We are looking to hire a part-time Concierge for 24–32 hours per week.

Requirements:

• Minimum 2 years of concierge experience
• Excellent English communication skills
• Professional and presentable appearance
• Strong customer service and interpersonal skills
• Reliable, friendly, and professional

• Resident & Guest Assistance – Provide professional, courteous, and friendly assistance to residents, guests, contractors, and visitors.
• Access Control & Building Security – Monitor building entrances, verify visitors and contractors, manage access procedures, and help prevent unauthorized entry.
• Visitor & Delivery Management – Assist with visitor access, receive and manage packages/deliveries, and notify residents when required.
• Building Patrols – Conduct regular patrols of common areas, parkades, amenity spaces, stairwells, and building entrances to identify security, safety, or maintenance concerns.
• Incident Reporting – Document and report incidents, security concerns, property damage, noise complaints, bylaw violations, and other unusual activities to management.
• Move-In & Move-Out Coordination – Assist with scheduled moves, elevator bookings, access arrangements, inspections, and ensuring building move procedures are followed.
• Amenity Management – Manage amenity bookings, provide access when required, monitor proper use, and report damage or rule violations.
• Emergency Response – Respond appropriately to alarms, floods, elevator issues, fire-related concerns, security incidents, and other emergencies while contacting management or emergency services when necessary.
• Maintenance & Trade Coordination – Report maintenance deficiencies and provide building access to approved contractors, technicians, cleaners, and other service providers.
• Daily Logs & Communication – Maintain accurate shift logs, incident reports, access records, key/fob records, and communicate important information to management and the incoming concierge.