Service Consultant

Westgate Honda has an opportunity for a Service Consultant to join our family-owned and operated dealership.

The Service Consultant is responsible for guiding the customer through the maintenance scheduling process and repair of their vehicle. They will act as a liaison between our customers and Service Technicians. We are looking for a customer-centric individual who is passionate about building relationships with our customers.

Job Duties:

• Work with customers to understand their needs and answer their questions or concerns.
• Ensure that customer vehicles are adequately cared for and keep the customer updated on the progress of their repairs.
  
• Complete a follow-up to ensure that customers have no additional questions about the repair of their vehicle.
• Gladly accept additional responsibilities and support tasks as assigned.

Successful Candidates:

• Possess 3-5 years of Industry Experience (mandatory)
• Possess the ability to work in a team and has strong interpersonal skills with an upbeat and engaging attitude.
• Possess excellent listening skills.
• Possess the ability to problem solve and show high attention to detail.
• Possess the ability to work in a fast-paced environment.
• Possess computer skills and an understanding of technology.
• Possess an understanding of automotive technology and the automotive industry.
• Will be offered a highly competitive pay package including a strong benefits and retirement program.

We thank all the candidates in advance; however, only those being considered for an interview will be contacted.

Westgate Honda is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Accommodations are available on request for candidates taking part in all aspects of the selection process. For accommodation requests, please email [email protected].