Directors Choice
Regina , SK
Closed
This position has been closed and is no longer accepting applicants.
Job Details:
Full-time
Entry Level
Benefits:
Health Insurance
Dental Insurance
Paid Time Off
Inbound Call Centre SpecialistDirectors' Choice is looking for detail-oriented Inbound Call Centre Specialists who lead with empathy. Supporting the funeral industry demands a rare balance of emotional intelligence and technical precision. We pride ourselves on being the calm, reliable voice that our clients and their families can lean on during life's most difficult transitions. In this role, you will professionally handle a high volume of incoming calls, document vital information, and ensure critical messages reach on-call personnel accurately and urgently, while adhering to all established processes and procedures. We prioritize human connection and are committed to fostering a diverse, inclusive workplace where every voice is valued.What We're Looking For in Candidates: Demonstrates verbal and written communication skills specifically in spelling, grammar and diction.Uses professional phone voice communicating customer care and concern.Demonstrates active-listening skills to gain client information and ability to ask appropriate questions.Demonstrates accurate and fast typing skills.Experience in a Microsoft Windows environment.Ability to work a flexible schedule including weekends and holidays.Have a minimum of a High School Diploma or GED and be 18 years of age.Compensation: $17/per hourShifts Offered: Full Time, 40 hours - 8-hour shifts Training is 3 weeks, M-F 8am-4pm You must be available to work evenings, a weekend shift, and holidaysOur Benefits for Full Time Employees Include (Waiting period may apply):RRSP with (company matching) Dental InsuranceHealth InsurancePaid Time OffVision InsuranceDirectors' Choice is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.Don't miss out on this opportunity - Apply today!
Job Posted by ApplicantPro
Job Posted by ApplicantPro
Frequently Asked Questions
This role offers compensation of $17.00 per hour.
The position is full-time with 40 hours across 8-hour shifts. Training is 3 weeks, Monday to Friday, 8am–4pm, and you must be available to work evenings, a weekend shift, and holidays.
The job is located in Regina, SK. The description does not specify remote work, so it appears to be on-site.
Handle a high volume of incoming calls, document vital information, ensure critical messages reach on-call personnel accurately and urgently, and adhere to established processes and procedures.
Candidates should have a high school diploma or GED, be at least 18, have accurate and fast typing skills, experience in a Microsoft Windows environment, and strong verbal and written communication, active listening, and professional phone etiquette.
Benefits include RRSP with company matching, dental, health, and vision insurance, and paid time off (waiting period may apply).
The posting invites applicants to apply today and is listed as a full-time role with defined shifts and training, indicating active hiring. The job is posted by ApplicantPro for Directors' Choice.
