Sri Tech Solutions
SK S0K 0Z0, SK
Posted yesterday
Job Details:
Full-time
Entry Level
Hello ,
Greetings!!!
I am Lokesh from SRI Tech Solutions. Regarding below Job requirement. Kindly have a look at it and please revert me with your updated resume if interested.
Role : Desktop Support
Start Date : Immediate
Site address : 3 miles South Junct. Hwy. 16 & 2 Colonsay, SK S0K 0Z0
Key Aspects
- Ready to reallocate to nearby site location.
- Has driving experience and license.
- Drug test is mandatory.
Desired Skills, Experience and Responsibilities:
- Image and install software on Windows, and Apple laptops/desktops including IMAC (installations, moves, additions, and changes) and Remote support
- Troubleshoot post deployment issues on multiple computer platforms: Windows, Macintosh and mobile devices
- Printer break-fix and installation
- Disposal, redeployment and Asset reclaim
- Shipping coordination
- Data Backup and Data Recovery coordination
- Hardware Refresh
- Warranty and Out-of-warranty repair and replacement
- Depot Services
- Walk Up Support
- Spare parts management
- Good Knowledge / hands on supporting VDI 1st level Troubleshooting
- Executive (VIP) Support
- Audio and Video Support including Health Checks
- Inventory and Asset Management – Depot Operations
- Coordinate with external vendors for dispatch support
- Identify and resolve hardware and software application conflicts
- Open and close service requests, as well as manage the classification, assignment, tracking, and completion of requests or incidents
- Responsible for asset tagging and entering all incoming equipment into our asset management system
- Collaborate with cross functional teams to properly onboard incoming new hires
- Ensure that hardware is properly assigned and updated into our management system
- Provide weekly reports on physical inventory counts as well as record weekly outflows of hardware equipment
- Work with external Suppliers to schedule repairs for damaged/malfunctioning hardware
- Ensure that resolutions are consistent with company standards and policies
Thanks & Regards - Lokesh Nagavamsapu
SRI Tech Solutions
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Frequently Asked Questions
This is a full-time Desktop Support role based at 3 miles South Junct. Hwy. 16 & 2 Colonsay, SK S0K 0Z0, SK, and involves on-site duties.
Responsibilities include installing and supporting Windows and Apple devices (including IMAC), remote support, printer repair and installation, asset management, depot services, walk-up support, and coordinating with external vendors.
Yes, the role involves asset tagging, entering equipment into the asset management system, weekly inventory reports, tracking hardware, and coordinating with cross-functional teams for onboarding and asset updates.
The role requires hands-on troubleshooting for Windows, Macintosh, and mobile devices, plus IVDI 1st level troubleshooting, and coordinating hardware and software conflict resolutions.
The description notes driving experience and a valid license as part of the candidate requirements, with relocation to nearby site locations considered.
The start date is immediate, indicating an urgent need for someone to begin soon.
