Application Support Analyst

STACK IT Recruitment - 13 Jobs

Markham, ON

Posted 5 days ago

Job Details:

Full-time

Entry Level

Are you someone who enjoys solving complex business problems just as much as writing code?

We're looking for an Application Support Analyst who thrives on understanding how applications, databases, and business processes all connect. This role is ideal for someone who enjoys troubleshooting, improving existing systems, working directly with users, and contributing to the development of internal business applications.

You'll join a collaborative IT team supporting a North American organization with dozens of custom applications, multiple websites, ERP integrations, and approximately 140 internal users across Canada and the United States. No two days are the same - you might spend one day investigating a SQL issue, another enhancing an internal application, and another helping a business user resolve a critical operational problem.

If you enjoy variety, ownership, and the opportunity to modernize business systems while continuing to develop your technical skills, this could be an excellent fit.

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Frequently Asked Questions

What location is this Application Support Analyst role based in?

This role is based in Markham, ON and is fully onsite with 5 days a week in the office.

What is the salary for this position?

The base salary range is $60,000.00–$70,000.00.

What kind of work will I be doing in this role?

You will support and maintain a portfolio of custom business applications, troubleshoot issues, write and troubleshoot SQL queries, develop enhancements in C#/.NET, and assist with deployments and modernization initiatives.

What experience is required for this job?

3–5+ years of supporting business applications in a Microsoft environment, with strong SQL Server experience, and experience with C#/.NET and Microsoft Visual Studio.

Will I interact with business users in this role?

Yes, you will work directly with employees to understand technical issues and provide practical solutions, supporting users via phone, email, and remote tools.

Is this role focused on both development and user support?

Yes, the role combines application support, development, and business user interaction, with opportunities to modernize existing applications.

What benefits are included with this position?

Benefits include a comprehensive health package, competitive vacation and personal days, and opportunities for career growth alongside an experienced developer.