Product Manager, Enterprise Platform

BioConnect

Toronto, ON

Posted yesterday

Job Details:

Full-time

Management

BioConnect is looking for a Product Manager to help own day-to-day product execution for our enterprise identity and access products.

BioConnect builds B2B, enterprise-grade identity and access software for physical security environments and enterprise digital authentication. Our products connect biometric devices, access control systems, mobile identity, and enterprise workflows for customers who need secure, reliable, and scalable authentication. This role will focus primarily on BioConnect Enterprise (BCE), our on-prem software platform for managing biometric solutions in high-security environments.

This is a hands-on product role for someone who is comfortable working in a technical, rapidly evolving environment. You will work closely with engineering, support, sales, customer success, and leadership to turn product requests, customer needs, technical constraints, and business priorities into clear roadmap execution.

Responsibilities

Own day-to-day product execution, including requirements, documentation, backlog clarity, and release readiness

Manage product intake and synthesize customer interviews, engineering input, support themes, sales feedback, usage data and market signals into clear product priorities

Partner closely with engineering to clarify scope, tradeoffs, dependencies, and delivery priorities

Create lightweight workflow diagrams, wireframes, or mockups to clarify product concepts and align stakeholders

Use modern tools, including AI-assisted workflows as second nature, to improve research, design, documentation, and communication

Skills and Experience

2+ years of product management experience, ideally in B2B enterprise software, security, identity, infrastructure, or technical platforms

Comfortable with complex technical products, including integrations, on-prem software, APIs, hardware/devices, or enterprise customer environments

Experience gathering requirements from multiple stakeholders and turning ambiguity into clear execution plans

Strong written communication skills, especially for requirements, release notes, and internal product updates

Familiarity with tools such as Figma, Claude (or equivalent LLM), Loom, Jira or similar product/development tools

Degree in engineering, computer science, business, or equivalent practical experience preferred

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Frequently Asked Questions

What is the job title and primary focus of this product management role at BioConnect?

The role is Product Manager, Enterprise Platform, with a primary focus on BioConnect Enterprise (BCE), our on-prem software platform for managing biometric solutions in high-security environments.

What are the main responsibilities for this Product Manager role?

Responsibilities include owning day-to-day product execution, managing product intake, synthesizing input from customers and stakeholders, partnering with engineering on scope and priorities, and creating lightweight diagrams or mockups to clarify concepts.

What kind of experience is BioConnect looking for in a candidate?

BioConnect seeks 2+ years of product management experience in B2B enterprise software or related technical fields, with comfort in complex technical products and gathering requirements from multiple stakeholders.

What tools or technologies should the candidate be familiar with?

Familiarity with tools such as Figma, Claude (or equivalent LLM), Loom, Jira or similar product/development tools is preferred.

Where is this position located and what is the employment type?

This is a full-time position based in Toronto, ON.

What kind of environment will the Product Manager work in at BioConnect?

The role involves a technical, rapidly evolving environment and collaboration with engineering, support, sales, customer success, and leadership to turn needs into roadmap execution.