Digital Content & Communications Coordinator- Contract- Toronto

Digital Content & Communications Coordinator- Contract- Toronto About the OpportunityWe are seeking a highly organized, creative, and proactive Digital Content & Communications Coordinator to play a key role in managing internal digital platforms, coordinating content and assets, and driving engaging internal communications across a global organization.This position serves as a central point of contact between Sales, Marketing, Brand, and international stakeholders, ensuring that digital resources remain accurate, accessible, and aligned with organizational objectives. The successful candidate will combine strong technical expertise with exceptional communication skills to support collaboration, improve processes, and enhance the employee experience.This is an exciting opportunity to join a team that values innovation, collaboration, professional growth, and continuous improvement. Our organization is known for its positive and inclusive culture, where employees are encouraged to share ideas, take initiative, develop new skills, and contribute meaningfully to business success.Key ResponsibilitiesSharePoint & Digital Platform Management

• Administer and maintain internal SharePoint environments, ensuring content remains current, organized, and easily accessible.
• Manage site architecture, folder structures, document libraries, navigation, and permissions to support seamless collaboration.
• Serve as the primary platform administrator, providing user support, access management, onboarding assistance, and training for employees.
• Troubleshoot platform-related issues and manage support requests to ensure timely resolution and a positive user experience.
• Design and update site visuals, including banners, tiles, landing pages, and layouts, to create an engaging and user-friendly digital experience.
• Monitor platform performance through analytics and reporting tools, providing regular insights and recommendations to improve adoption, engagement, and effectiveness.
• Partner with stakeholders to continuously enhance digital platforms and identify opportunities for optimization.

Digital Content & Asset Coordination

• Manage and maintain a centralized repository of digital assets, ensuring content is accurate, properly categorized, and aligned with branding standards.
• Edit, update, watermark, archive, and distribute presentations, videos, and other multimedia assets.
• Coordinate requests for digital resources, preparing files and facilitating secure access through approved platforms and distribution channels.
• Ensure outdated materials are replaced promptly with current versions to maintain content integrity and consistency.
• Create compelling and engaging written content for internal platforms, announcements, campaigns, and employee communications.
• Develop and publish informative communications that keep employees connected, informed, and engaged with organizational initiatives.
• Coordinate the planning, writing, design, and distribution of internal newsletters and recurring communications.
• Collaborate with cross-functional teams to gather updates, success stories, and key business information for inclusion in communication programs.

Internal Communications & Employee Engagement

• Support communication strategies that strengthen employee engagement and promote organizational initiatives.
• Draft clear, professional, and impactful communications tailored to diverse internal audiences.
• Help maintain consistent messaging and branding across all internal channels.
• Contribute ideas and content that enhance awareness, collaboration, and participation across teams and regions.

Process Automation & Business Support

• Develop, implement, and maintain automated workflows using Microsoft Power Automate to improve efficiency and reduce manual administrative tasks.
• Identify opportunities to streamline processes and recommend technology-driven solutions that enhance productivity.
• Create, distribute, and analyze surveys using Microsoft Forms and other reporting tools.
• Produce meaningful reports and dashboards using Power BI, analytics platforms, and other data sources to support informed decision-making.
• Translate data insights into actionable recommendations that improve communication effectiveness and operational performance.

Qualifications & ExperienceTechnical Expertise

• Advanced proficiency with the Microsoft 365 ecosystem, including:
  • SharePoint
  • Power Automate
  • Power BI
  • Microsoft Forms
  • Excel
  • PowerPoint
  • Outlook
• Experience leveraging analytics platforms to measure engagement, monitor performance, and generate insights.
• Proficiency with Adobe Creative Cloud, particularly Photoshop, for graphic design, digital asset management, image editing, and content creation.
• Comfortable working with a variety of digital file formats, including presentations, videos, graphics, logos, multimedia assets, and branded content.
• Experience managing content repositories, digital asset libraries, and internal communication platforms.

Professional Skills

• Exceptional written and verbal communication skills with the ability to create clear, engaging, and audience-focused content.
• Strong organizational and project coordination abilities with excellent attention to detail.
• Proven ability to manage multiple priorities simultaneously while maintaining accuracy and meeting deadlines.
• Analytical mindset with the ability to interpret data, identify trends, and recommend improvements.
• Creative problem-solving skills and a continuous improvement mentality.
• Strong interpersonal skills with the ability to build relationships and collaborate effectively across departments and international teams.
• Self-motivated, adaptable, and eager to learn new technologies and processes.
• A proactive team player who thrives in a fast-paced, collaborative environment and takes ownership of projects from inception to completion.

Preferred Background

• Previous experience in digital content management, internal communications, marketing, employee engagement, website administration, or a related field.
• Experience supporting corporate communication programs, digital transformation initiatives, or knowledge management platforms is considered an asset.
• Familiarity with content governance, information architecture, and user adoption strategies is advantageous.

Why Join Us?This opportunity offers the chance to be part of a collaborative, forward-thinking organization that places a strong emphasis on employee development, teamwork, innovation, and professional growth. You will work alongside talented colleagues in a supportive environment where ideas are valued, achievements are recognized, and continuous learning is encouraged. If you are passionate about digital communications, content management, process improvement, and creating engaging employee experiences, we would love to hear from you.
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