Warehouse Customer Service Representative

We are looking for a Warehouse Customer Service Representative to join our client's team at their warehouse facility in Mississauga, ON. Previous Customer Service work experience within the Transportation/Warehouse/Logistics industry is required. Pay: $23.85/hour Shift: Day shifts, 8:30am-5:00pm Monday-Friday Responsibilities: - Managing customer inquiries - Booking appointments - Managing customer profiles - Processing orders - manual entry and EDI management - Arranging carriers for customer pick-ups - Building truck loads for shipping - consolidating/managing freight - Problem solving to achieve customer satisfaction - Investigating complaints and providing solutions - Producing/managing documentation and reports - Arranging/tracking courier shipments - Inventory validation, inbound reception, and customer communication - OSD investigation/resolutions/follow-up - Other duties as required Qualifications: - Previous experience in a Customer Service role within the Transportation/Warehouse/Logistics industry - Strong computer skills (specifically MS office, Excel and Outlook) - Superior communication skills (written and verbal) - Excellent administrative and data entry skills - High attention to detail - Excellent organization and planning skills - Able to work in a fast-paced environment - Knowledge of operational systems such as WMS asset - Knowledge of AIB or other food grade compliances Apply today for a great Customer Service opportunity! This position is for a new position with our client. By applying to this position you agree to allow Breakaway Staffing to contact you via email, text, or phone call communication regarding this job application. #ADM Accommodations are available upon request for all individuals with disabilities taking part in the recruitment and selection process.