HVAC Service Manager

Service Manager

sign on bonus $5,000

Pay: $100,000 - $150,000 annually

Work Schedule: Monday to Friday, Full-Time

Position Overview:

• Lead the day-to-day operations of the service department.
• Coach, mentor, and supervise service personnel while supporting ongoing training and performance development.
• Build and maintain a positive, team-oriented work environment.
• Review service documentation to ensure accuracy, consistency, and quality standards are met.
• Provide technical guidance and estimating support to field technicians.
• Coordinate service calls, preventative maintenance schedules, and project assignments.
• Manage maintenance agreements, including pricing and customer recommendations.
• Collaborate with leadership to monitor department performance, profitability, and P&L results.
• Ensure efficient use of equipment, tools, materials, and company resources.
• Monitor job completion and ensure work orders are finalized accurately.
• Develop strong customer relationships by addressing concerns and providing effective solutions.
• Prepare estimates and proposals for HVAC repairs, replacements, and new installations.

Welldone Mechanical Services | Saskatoon, SK

If it's not done well, it's not Welldone

We have proudly served Saskatoon since 1998 as a locally owned and operated company specializing in HVAC, plumbing, and electrical services. We are committed to delivering high-quality workmanship, outstanding customer care, and innovative solutions for our commercial and light industrial clients.

Our team-focused culture encourages professional growth, collaboration, and long-term career development. We believe our employees are our greatest asset and invest in their success.

Benefits:

• Medical and Dental insurance; 100% paid premiums by employer
• Life insurance
• Critical illness insurance
• Paid vacation
• 11 paid holidays
• RRSP with company match program
• Company Phone
• Vehicle allowance
• Signing bonus contingent on experience and technical ability *

What We Are Looking For:

• Minimum of five years of leadership or management experience.
• Demonstrated experience managing budgets and profit & loss performance.
• Strong customer service and conflict-resolution skills.
• Excellent decision-making and problem-solving abilities.
• Proven leadership, communication, and team management skills.
• Proficiency with Microsoft Office and business software applications.
• Experience with customer management systems and QuickBooks is an asset.
• HVAC industry experience is preferred but not mandatory.
• Bachelor's degree in Engineering, Business Administration, or a related discipline is considered an asset.
• Valid driver's license with a clean, insurable driving record.

We are an Equal Opportunity Employer