Navigator - Casual/Term Contract

Ruth & Naomi's Mission - 9 Jobs

Chilliwack, BC

Closed

This position has been closed and is no longer accepting applicants.

Job Details:

$28.50 / hour

Full-time

Contract

Relief / Casual

Experienced

Salary: $28.50/hour

Navigator

Chilliwack, BC | Casual, Term Contract
$28.50 per hour

Ruth & Naomi's Mission is seeking a Navigator to support individuals in accessing income assistance and related Ministry services through a third-party service agreement with the Ministry.

This position works directly with individuals who are unable to access services through the Ministry office and require alternate support to maintain access to income assistance and related resources. The Navigator serves as the primary point of contact between Ruth & Naomi's Mission and Ministry representatives while supporting individuals in navigating systems, accessing resources, and overcoming barriers.

What You'll Do

Coordinate the receipt and distribution of income assistance cheques for eligible individuals
Support individuals in navigating Ministry documentation and eligibility requirements
Provide professional, respectful, and trauma-informed support to individuals accessing services
Assist individuals in understanding available Ministry services and supports
Connect individuals to Ministry crisis supports and related resources when appropriate
Serve as the primary liaison between Ruth & Naomi's Mission and Ministry representatives
Maintain accurate records, documentation, and reporting related to service delivery
Support individuals experiencing barriers that may impact their ability to access income assistance

What You'll Bring

Experience working with individuals experiencing homelessness, poverty, substance use, mental health challenges, or other complex barriers
De-escalation training
Strong interpersonal, communication, and documentation skills
Ability to maintain professional boundaries while supporting individuals in high-needs situations
Experience navigating government or social assistance systems is considered an asset
Class 5 Driver's License
Ability to manage sensitive information with professionalism and discretion

Compensation & Benefits

Wage of $28.50 per hour
Education and training opportunities available

Why Join Us?

This role provides an opportunity to make a meaningful impact by helping vulnerable individuals maintain access to essential financial supports and Ministry services. If you are compassionate, organized, and passionate about helping people navigate complex systems, we would love to hear from you.

Schedule

Casual, Term Contract ending March 31, 2027
MondayFriday, 8:00am4:00pm
Additional hours as required to fulfill job demands

View the full Job Description HERE!

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Frequently Asked Questions

What is the compensation for the Navigator role in Chilliwack, BC?

The wage is $28.50 per hour, as listed in the job description.

Is this Navigator position a full-time role or a contract/term position?

This is a casual, term contract role ending March 31, 2027, with a Monday to Friday schedule from 8:00am to 4:00pm.

What would a Navigator in this role be responsible for day-to-day?

Coordinate the receipt and distribution of income assistance cheques, support individuals in navigating Ministry documentation, provide trauma-informed support, connect to crisis supports, and maintain accurate records.

What kind of experience or background is preferred for this role?

Experience with individuals facing homelessness, poverty, substance use, mental health challenges, or other complex barriers is preferred, along with de-escalation training.

Where is this job located and what are the work hours?

This role is based in Chilliwack, BC, with hours Monday to Friday, 8:00am to 4:00pm, and additional hours as required.

Are there any License or credential requirements for this role?

A Class 5 Driver's License is listed as part of the requirements.

What is the main purpose of the Navigator position with Ruth & Naomi's Mission?

The Navigator serves as the primary liaison between Ruth & Naomi's Mission and Ministry representatives to help individuals access income assistance and related Ministry services.