Twin Motors Thompson - Service Advisor

Twin Motors - Thompson - 3 Jobs

Thompson, MB

Posted 2 days ago

Job Details:

$18.00 - $28.00 / hour

Full-time

Experienced

The Twin Motors Auto Group offers a truly unique experience for its employees. As one of Manitoba's largest employers, we have great opportunities for each and every employee to find their perfect career path. When coming to work with us, you'll find a professional work environment with a group of engaged individuals wanting to provide the best customer experience possible.

If honesty, integrity, and superior customer service are your watchwords and you enjoy working in a fast-paced environment, then we are looking to add you to the team! Twin Motors Thompson has an immediate opening for an experienced Service Advisor to join our successful dealership. There are great opportunities to advance within the company and create the work environment you want to be a part of. We are passionate about long-term relationships with our teammates, clients, and communities.

If you are result-driven, goal-oriented, love dealing with people, and look for the opportunity for career development within a dynamic and exceptional team, look no further! We provide the best management team, a friendly work environment, and the opportunity for advancement within the organization.

Summary:
A Service Advisor connects customers with the service department in a dealership or repair shop. They assess vehicle concerns, suggest repairs, and coordinate with technicians. The role requires strong communication, automotive expertise, and excellent customer service.

Major Responsibilities:
Answering incoming phone calls and inquiries related to vehicle servicing.
Consulting with automotive technicians regarding required repairs and or maintenance work and providing repair options to our clients.

#Automotive jobs

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Frequently Asked Questions

What is the job title and where is the Service Advisor position located?

The role is a Service Advisor position based in Thompson, MB at Twin Motors Auto Group.

What are the main responsibilities of the Service Advisor role?

Responsibilities include answering service-related inquiries, consulting with technicians on repairs, determining maintenance based on vehicle history, scheduling appointments, managing work orders, and updating customers on progress and charges.

What skills or experience are emphasized for this Service Advisor job?

The role calls for excellent communication, ability to build customer relationships, multitasking in a fast-paced environment, integrity and a team-player attitude, comfort with technology, and a desire for a long-term career.

Is there training or development provided for this position?

Yes, the company provides continuous learning and development through orientation, self-assessments, coaching sessions, and demonstrations with managers.

What benefits or perks does Twin Motors offer for this role?

The position offers a competitive compensation package, group health benefits, EAP online health, training and development support, vehicle purchase and service incentives, and opportunities for career advancement.

What educational or licensing requirement is listed for the Service Advisor?

A valid Driver's License is mandatory for this role.

What kind of environment and culture can applicants expect at Twin Motors Thompson?

Applicants can expect a fast-paced, friendly, and supportive culture with a focus on honesty, integrity, superior customer service, and long-term relationships.