Infrastructure Analyst

Join one of Canada's fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we're proud to be recognized for it. We've earned prestigious accolades such as Waterstone Canada's Most Admired Corporate Cultures, Canada's Top Growing Companies, and the TSX30, highlighting us as one of the top performers on the TSX. We're also honoured to be named a Greater Toronto Top Employer and recognized by Great Place to Work® as having the Best Workplaces for Women & Most Trusted Executive Teams, and included on TIME Magazine's 2025 list of Canada's Best Companies. These honours reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward.

As one of Canada's leading alternative consumer lenders, we're passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.

If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.

As an Infrastructure Analyst, you will play a key role in designing, operating, and optimizing our cloud-based infrastructure. You'll be part of a highly skilled team focused on delivering scalable, secure, and resilient cloud solutions.

In this role, you will manage service requests, incidents, and operational tasks across hybrid and cloud environments, supporting both Windows and Linux workloads. You will work with modern infrastructure practices, leveraging cloud platforms, infrastructure-as-code, and monitoring tools to continuously improve reliability and efficiency while supporting a growing, dynamic environment.

What will you be doing?

• Support day-to-day operations of our hybrid cloud infrastructure (Azure, on-prem, identity platforms), ensuring reliability, performance, and security.
• Manage and resolve incidents and service requests through our ITSM platform, meeting defined SLAs and continuously improving response quality.
• Assist in the administration and integration of identity platforms (Active Directory, Entra ID, Okta) and SaaS applications (e.g., Microsoft 365).
• Perform core system administration tasks including user access management, group policies, service accounts, and role-based access controls.
• Support foundational network services (DNS, DHCP, VPN) and help troubleshoot connectivity issues.
• Contribute to system patching, vulnerability remediation, and root-cause analysis of incidents.
• Assist with provisioning and configuration of infrastructure (Windows/Linux servers, cloud resources) following defined standards.
• Collaborate with Cloud Engineering, Security, and Architecture teams to support governance, compliance, and operational best practices.
• Contribute to documentation, knowledge sharing, and improvement of operational runbooks and procedures.
• Identify repetitive operational tasks and support efforts to automate them using scripting (PowerShell, CLI tools).
• Coordinate with vendors and internal teams to support incidents, changes, and project activities.
• Participate in on-call rotation and provide after-hours support when required.
• Ability to travel between sites when needed.

What experience do you have?

• 2+ years of experience in IT Infrastructure Operations in an enterprise environment.
• Associate's, bachelor's or diploma's degree in the IT field or a related area of study.
• Foundational understanding of cloud concepts (both AWS & Azure exposure is a plus).
• Curiosity and exposure to emerging technologies such as generative AI and LLM-based tools, with some hands-on experimentation.
• Experience with or exposure to identity platforms (Active Directory, Entra ID, Okta).
• Working knowledge of Windows and/or Linux system administration.
• Basic understanding of networking concepts (DNS, DHCP, VPN, IP addressing).
• Familiarity with IT Service Management practices (e.g., ITIL) and ticketing systems.
• Exposure to scripting or automation tools (PowerShell, Bash, or similar) is an asset.
• Strong problem-solving mindset with a willingness to learn and grow in a fast-paced environment.
• Strong communication and collaboration skills—comfortable working across infrastructure, cloud, data, and security teams.

We offer a Flexible Work Program that provides you the ability to work three days onsite per week, from our Mississauga office.

Internal Applicants: please apply through the link and provide written endorsement from your current manager.

$64,350.00 – $82,500.00 CAD (includes base salary and bonus)

We're committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.

At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.

Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you'll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit. Total compensation includes base salary and bonus.

This posting is for an existing vacancy within our team.

Why should you work for goeasy?

In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer:

Financial Benefits:

• RRSP matching and Employee Share Purchase Plan programs.
• Annual bonus that rewards your hard work and dedication.
• Employee discounts on furniture, electronics, and appliances.
• MAT & PAT leave top-up.
• Expand your financial knowledge through engaging Financial Literacy Learning opportunities.

Health and Lifestyle:

• Enjoy company-paid volunteer days to give back to the community.
• Access 24/7 healthcare with Virtual Doctor Appointments.
• Personalize your benefits with a flexible modular benefits package.
• Stay fit and energized with exclusive access to our on-site private gym at our head office.

Employee Perks:

• Fuel your growth with the Tuition Assistance Program.
• Double the impact of your generosity with Company Matched Charitable Donations.
• Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
• Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!

Diversity, Inclusion, and Equal Opportunity Employment:

At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.

Additional Information:

All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.