FrontofHouse Supervisor

Abbey's Bakehouse - 2 Jobs

Mississauga, ON

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Posted 3 days ago

Job Details:

$18.50 - $21.00 / hour

Full-time

Management

About Us:

Abbey's Bakehouse is a warm and welcoming café and bakery known for handcrafted drinks, fresh-baked treats, and outstanding customer service. We're expanding at Square One Mall and are looking for a dedicated Shift Supervisor to help lead our front-of-house team.

Role Overview:

As Shift Supervisor, you'll play a key role in supporting daily operations, leading by example, and ensuring a positive customer and team experience during your shifts. You'll be responsible for maintaining high service standards while assisting with team training, scheduling, and day-to-day problem-solving.

Key Responsibilities:

Lead and motivate staff during shifts to deliver excellent service
Support onboarding and training of new team members
Open and/or close the store following proper procedures
Monitor product quality, cleanliness, and store presentation
Assist with inventory, supply management, and cash handling
Address customer concerns and resolve minor issues promptly

What We're Looking For:

1+ year of experience in a café, bakery, or food service environment
Leadership or supervisory experience preferred
Strong communication and organizational skills
Positive, proactive attitude with a team-first mindset
Available for flexible shifts including weekends and holidays

Why Work With Us:

Competitive pay and employee discounts
Opportunity for growth and leadership development
Be part of a supportive, people-first team in a high-traffic location

Join Abbey's Bakehouse at Square One and help shape the guest experience with every shift. Apply now and grow with us!

Job Types: Full-time, Permanent

Pay: $18.50-$21.00 per hour

Expected hours: 44 per week

Additional pay:

Overtime pay
Tips

Flexible language requirement:

French not required

Schedule:

Evening shift
Monday to Friday
Morning shift
Weekends as needed

Work Location: In person

Looking to learn a bit more about us?
Abbey's is located on the shores of Lake Rosseau in Minett, Ontario. The bakery finds its home in a 19th Century church, rebuilt and repurposed from its original location of Digby, Nova Scotia.
Offering a variety of decadent treats, Abbey's fulfils sweet-tooth cravings for cottage classics like homemade butter tarts, cookies, muffins and granola.
We invite you to come by during the summer season and try our decadent treats made by people that are passionate about home baking and summertime Muskoka traditions.

#Retail jobs

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Frequently Asked Questions

What is the role and focus of the Shift Supervisor at Abbey's Bakehouse?

The Shift Supervisor leads and motivates staff, supports onboarding and training, opens/closes the store, monitors quality and cleanliness, assists with inventory and cash handling, and addresses customer concerns to ensure a positive experience.

What are the required and preferred qualifications for this Front-of-House Supervisor role?

Candidates should have 1+ year of experience in a café, bakery, or food service, with leadership or supervisory experience preferred, plus strong communication and organizational skills and a team-first attitude.

What are the working hours and schedule for this position?

This is a full-time, in-person role with flexible shifts that include evenings and weekends; hours include morning shifts and weekdays, with weekends as needed.

Where is this job located and what is the work setting?

This position is based in Mississauga, ON, and is an in-person role at Abbey's Bakehouse.

What pay and benefits does Abbey's Bakehouse offer for this role?

Pay ranges from $18.50 to $21.00 per hour, with overtime pay and tips; benefits include competitive pay and employee discounts, plus opportunities for growth and leadership development.

What are the key responsibilities during a shift?

Lead and motivate staff, support onboarding and training, open/close the store, monitor product quality and cleanliness, assist with inventory and cash handling, and resolve customer concerns promptly.

What is the work environment like at Abbey's Bakehouse in Square One Mall?

You’ll be part of a high-traffic, people-first team focused on delivering excellent service and shaping the guest experience with every shift.