Night Custodial Operations Supervisor

Our client, Evergreen Building Maintenance, has provided commercial cleaning and janitorial services across British Columbia and Western Canada for more than 35 years, with a reputation for consistent service, hands-on leadership, and environmentally responsible cleaning practices. Evergreen is seeking a dedicated and experienced Night Supervisor to oversee custodial operations during the night shift at a large facility in Kelowna, BC. This full-time role (40 hours per week) is well suited to an organized, dependable leader who is comfortable managing night operations in a fast-paced environment. The successful candidate will lead a team of 30-40 employees, maintain service standards, and provide hands-on support to ensure the site is prepared for the next day.

Key Responsibilities:

• Site Operations: Oversee nightly operations to ensure client requirements and service standards are consistently met.
  

• Team Leadership: Recruit, train, schedule, and support cleaning staff, team leads, and project personnel.
  

• Performance Management: Provide coaching, reinforce company policies, and address performance concerns as needed.
  

• Problem Solving: Address operational issues, adapt to changing priorities, and implement practical solutions.
  

• Emergency Response: Respond to urgent janitorial needs and after-hours issues during the shift to help maintain a safe and clean environment.
  

• Inventory & Supplies: Manage cleaning inventory and supplies to support efficient service delivery.
  

• Safety & Quality: Monitor compliance with site safety procedures, inspect cleaning quality, and take corrective action where required.
  

• Client Service: Maintain positive client relationships and respond to concerns or feedback in a timely manner.
  

• Cost Control: Monitor operational costs and support efficient use of labour, materials, and equipment.
  

• Hands-On Support: Provide direct site support as needed to maintain smooth operations.
  

Requirements

• Previous experience in a similar supervisory role, preferably in a commercial or industrial cleaning environment.
  

• Experience leading teams, ideally including unionized employees.
  

• Strong knowledge of employment standards and occupational health and safety requirements.
  

• Proficiency with Microsoft Office and performance management software.
  

• Strong leadership, communication, and interpersonal skills.
  

• Experience operating janitorial equipment and machinery such as auto scrubbers, swing machines, pressure washers, and floor burnishers.
  

• Experience with project work such as floor stripping and waxing, and carpet steam extraction.
  

• Ability to prioritize work, solve problems, and work independently as well as part of a team.
  

• Post-secondary education in business or a related field is considered an asset.
  

• Valid Class 5 Driver's License.
  

Physical Requirements:

• Ability to stand and/or walk for up to 8 hours at a time
  

• Ability to push, pull, lift, or carry up to 20+ kg as required
  

Schedule and Compensation:

This is a full-time opportunity with the following schedule: Wednesday, Thursday and Friday from 4:00PM to 12:30AM; Saturday and Sunday 12:00PM to 8:30PM. Schedule subject to change to fit operational needs of Evergreen.

This role also requires after-hours availability to respond to urgent operational issues when needed.
Compensation for this position starts at $58,000 per year, with an expected start date of July 15.
Travel outside of the Okanagan region (Vancouver, Kamloops, Cranbrook) may be required once per month; all expenses reimbursed.

If you are an experienced supervisor who takes pride in maintaining high service standards and supporting team performance, we encourage you to apply.

*Please note that as part of the hiring process, candidates will be required to complete a Canadian Criminal Background Check.