Counter Sales Associate

Join Rexel: A Global Leader in Electrical Distribution

Rexel is a world leader in the electrical distribution market, operating in 18 countries and leveraging a network of 1,950 branches and 27,000 employees. We provide innovative electrical solutions and equipment for the industrial, residential, and commercial sectors. As the energy industry evolves, our business is transforming alongside it. This change is driven by you—our fresh thinkers, innovators, and groundbreakers. By collaborating closely with our customers and partners, Rexel is dedicated to delivering exceptional value to our employees, customers, and stakeholders alike. Together, we are building sustainable performance and shaping a better future.

Rexel Canada operates under five distinct banners: Rexel Atlantic, Rexel Utility, Westburne, Nedco, LTL, and Talley. For over 100 years, Nedco has been a cornerstone in the electrical industry. With branches across Canada, Nedco is pleased to offer one-stop shopping for a wide range of quality products such as communications, wire and cable, distribution, lighting, data, home integration, and security.

Position: Counter Sales Associate

Location: Ottawa Branch

Essential Duties:

• Attending to customers by telephone, fax, or in person at the counter. As required, assist customers by identifying specific or alternative products based on their requirements.
• Entering sales orders for products selected and ensuring that all documentation is completed for the sale, including price and delivery information, as well as verifying stock availability.
• Performing general housekeeping duties of the counter area in compliance with health and safety practices.
• Providing customer feedback to the direct manager.

Working within a fast-paced, computerized environment, this position requires an energetic and outgoing individual who is detail-oriented and strives for 100% accuracy. He/she must be able to successfully complete tasks in a timely manner on a daily basis, work within a team environment, and be self-motivated. The ability to communicate effectively and build customer relationships will contribute to your success in this position.

Qualifications:

• Grade 12 education (or equivalent).
• Minimum of two years of counter or customer service experience.
• Be computer literate.
• AS400 experience would be an asset.
• Product knowledge of the electrical business would be an asset.

What We Offer:

• Our employees enjoy a positive work-life balance while thriving in an environment that is dynamic and motivated by new and exciting challenges.
• Rexel does not use artificial intelligence (AI) tools to make final hiring decisions. Where technology is used (for example, to schedule interviews or manage applications), assessments and hiring decisions are made by our hiring team members in accordance with applicable privacy laws and our commitment to a fair and transparent recruitment process.
• We provide competitive compensation, comprehensive benefits plans, and pension plans, along with a remarkable range of career opportunities—whether advancing in your current field or exploring something entirely new. If you are motivated, we will help you find the career path that suits you.
• Rexel Canada is committed to Employment Equity and values a diverse workforce, recognizing each employee's unique talents and skills.

What Is Next?

• If this position aligns with your career goals, click "Apply" to submit your application.
• We thank all candidates for their interest; however, only those selected for interviews will be contacted.
• If you require any accommodation in the application process, please contact us with the “Need Help” button in Fitzii.
• Please visit www.rexel.ca for other career opportunities.