Armour Transportation Systems - 65 Jobs
Charlottetown, PE
Posted 8 days ago
Job Details:
Full-time
Entry Level
Description
Join the Armour Team Today! Position Overview: The Terminal Clerk plays a vital role in the smooth and efficient operation of our freight terminal. Acting as a key link between our customers, drivers, and operations team, the Terminal Clerk is responsible for the accurate processing of freight documentation, dispatch preparation, and exception monitoring. This position requires a detail-oriented professional who thrives in a fast-paced logistics environment, communicates proactively, and takes ownership of data accuracy from freight entry through to trip reconciliation. Location: Winsloe, PEISchedule: Monday – Friday Key Responsibilities:- Identify and proactively respond to customer needs, inquiries, and concerns in a timely and professional manner
- Enter freight bills accurately and on time from a variety of mediums, ensuring data integrity throughout
- Print and prepare documentation packages for the operations team to support daily workflow
- Prepare and set up trips for dispatch within dispatching software system (Truckmate) in accordance with operational schedules
- Reconcile completed trips in accordance with established driver check-in procedures
- Code undelivered freight bills and follow up to resolve outstanding items
- Monitor and follow up on overage, shortage, and damage (OS&D) claims
- Monitor the No POD (Proof of Delivery) report and take appropriate corrective action
- Conduct On Time Delivery exception auditing and escalate issues as required
- Scan and file documents accurately to maintain organized and up-to-date records
- Attend all pre-planned meetings and contribute to continuous improvement initiatives
- Perform other tasks as assigned by the Terminal Supervisor or Regional Manager
- High school diploma or equivalent required; post-secondary education in logistics, business, or a related field is an asset
- 1–2 years of experience in a freight, logistics, or transportation environment preferred
- Prior experience with a Transportation Management System (TMS) — Truckmate experience is a strong asset
- Strong data entry skills with a high level of accuracy and attention to detail
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
- Ability to multitask and prioritize in a high-volume, time-sensitive environment
- Clear and professional verbal and written communication skills
- Strong organizational skills with the ability to manage competing deadlines
- Customer-focused mindset with a proactive, solutions-oriented approach
- Ability to work both independently and collaboratively as part of a team
- Knowledge of freight industry terminology and documentation (bills of lading, PODs, OS&D) is an asset
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Frequently Asked Questions
This position is based in Winsloe, PEI, with a Monday–Friday schedule.
The role involves accurate processing of freight documentation, dispatch preparation, exception monitoring, data entry for freight bills, printing documentation, and supporting daily workflow for the operations team.
A high school diploma or equivalent is required, with 1–2 years of freight/logistics experience preferred and familiarity with a Transportation Management System (Truckmate is a strong asset).
Strong data entry accuracy, proficiency in Microsoft Office, ability to multitask in a high-volume environment, clear communication, and organizational skills are essential.
Tasks include entering freight bills, printing and preparing documentation for the operations team, scanning and filing documents, and reconciling completed trips per driver check-in procedures.
Yes, the role requires identifying and responding to customer needs and inquiries in a timely and professional manner and acting as a link between customers, drivers, and the operations team.
Responsibilities may include monitoring OS&D claims, following up on No POD reports, auditing on-time delivery exceptions, and participating in continuous improvement initiatives.
