Shop Supervisor

About the Role

As a Truck Shop Supervisor/Shop Foreman, you will be the go-to person for truck

repair and maintenance operations. You bring at least 5 years of supervisory or management

experience in the transportation industry and strong technical expertise as a 310T Journeyman

Truck Technician or Interprovincial Red Seal Technician.

You are a hands-on leader with excellent organizational, leadership, and problem-solving skills

who is dedicated to keeping customers safely on the road.

Key Responsibilities

● Promote positive and professional relationships with customers and company personnel

● Conduct daily safety meetings and foster a strong culture of workplace safety

● Oversee repairs to ensure timeliness, quality, and accuracy while assisting with vehicle

repairs when needed

● Train, mentor, and supervise all Shop Service Department employees

● Improve customer service quality by evaluating and redesigning service processes

● Communicate service metrics and monitor department performance

● Analyze results and implement operational improvements

● Measure and develop department productivity, efficiency, and overall performance

● Assist the Service Manager with developing and maintaining training programs for

Service Department staff

Qualifications

● 310T Truck and Coach Technician License or Interprovincial Red Seal Certification

● Minimum 5 years of supervisory or management experience in the transportation

industry

● Strong experience as a Journeyman Truck Mechanic (Hino experience preferred)

● Proven leadership, organization, and team development skills

● Commitment to safety, quality service, and operational efficiency

What You'll Receive

● Comprehensive health and dental benefits

● Employee Assistance Program (EAP) and vision care coverage

● Professional development and training opportunities

● Company social events and team-building activities

● Career advancement opportunities within a family-owned organization

● A supportive and engaging team environment