Ignite Talent Solutions
Mississauga, ON
Closed
This position has been closed and is no longer accepting applicants.
Job Details:
Full-time
Experienced
Our client is looking for a Legal Receptionist that will be the liaison between their company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior and be responsible for a high volume of incoming calls to service multiple lawyers. Duties include identifying legal issues and routing calls, book appointments.Requirements
- Previous experience working in a law office is preferred
- Legal background a plus
- Track record of over-achieving quota
- Strong phone and verbal communication skills along with active listening
- Familiarity with CRM systems and practices
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- High school degree
Frequently Asked Questions
This role is located in Mississauga, ON, and it is a full-time position.
The receptionist serves as the liaison between the company and customers, handles a high volume of incoming calls, identifies legal issues, routes calls, and books appointments.
Preferred qualifications include previous experience in a law office, a legal background, strong phone and verbal communication skills, active listening, familiarity with CRM systems, and the ability to multi-task and manage time.
A high school degree is required.
Benefits include dental care, extended health care, and vision care.
It is a full-time position with Ignite Talent Solutions.
