Purchaser and Customer Service

Primary Function: Purchasing and Office Administrative work including bookkeeping.

Secondary Function: Customer Service work; responding to inquiries, concerns and requests about products and services. Processing orders received by customers.

Tools and Equipment: Computer, Microsoft Office, Business Vision Software (for order processing and inventory), and logistics software

Education:

High School Diploma

College Diploma preferred

Knowledge of administrative procedures

Experience:

At least 2 years in Office Administrative oriented position

Job Description:

• Deal with customers by phone and email
• Respond to customer inquiries
• Process orders, forms, applications, and other paperwork
• Direct requests and unresolved issues to the designated supervisor
• Keep records of customer transactions
• Record details of inquiries, comments, and complaints
• Communicate and coordinate with colleagues
• Handle RMA's
• Bookkeeping
• Collections
• Purchasing

Skills:

• Interpersonal, communication, listening skills
• Problem analysis and problem solving
• Attention to detail and accuracy
• Data collection and ordering

Additional Information:

This person will be in charge of purchasing electronic components and supplies to support our Manufacturing and Engineering teams for ongoing projects.

Previous purchasing experience or related education, preferably within the electronics industry would be an asset

Job Types: Full-time, Permanent

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay