Field Service Tech (Level 4) | New Brunswick | Day shift | $30-$35 per hr

Field Service Technician : sophisticated X-ray screening and security systems.New Brunswick (Home-Based)
$30.00 – $35.00 per hour
Full-Time | Permanent
Company Tools Provided | Mileage Reimbursement | Paid Travel TimeAbout the Opportunity: Field Service TechnicianFuze HR is recruiting on behalf of an industry-leading provider of advanced security screening and inspection technologies. Due to the award of a major new service contract, our client is expanding its Field Service team and seeking a bilingual Field Service Technician to support customers throughout New Brunswick and Nova Scotia.This is an excellent opportunity for an experienced electro-mechanical technician who enjoys troubleshooting complex equipment, working independently, and traveling throughout the region while providing exceptional customer support.The successful candidate will become the primary technical resource for a growing customer base and will play a key role in the installation, maintenance, and repair of sophisticated X-ray screening and security systems.What is Offered

• Competitive compensation: $30.00 – $35.00 per hour
• Full-time permanent employment
• Paid travel time from departure to return
• Mileage reimbursement for personal vehicle use
• Company-provided tools and equipment
• Extensive hands-on technical training
• Opportunity to work with advanced security and imaging technologies
• Autonomous, home-based work environment
• Career growth within a global technology organization

Position OverviewReporting to the Service Manager, the Field Service Technician is responsible for the installation, preventative maintenance, troubleshooting, and repair of advanced X-ray and security screening equipment at customer locations throughout New Brunswick and Nova Scotia.Following a structured onboarding and training period of approximately 90–120 days, the successful candidate will take ownership of supporting customer sites throughout the region.Key ResponsibilitiesInstallation & Commissioning

• Install and commission X-ray security screening systems and related equipment at customer locations.
• Verify proper operation and performance following installation.
• Complete all required documentation and commissioning reports.

Maintenance & Repair

• Perform preventative maintenance inspections and scheduled servicing.
• Diagnose and repair electro-mechanical, electrical, electronic, HVAC cooling, and power generation systems.
• Troubleshoot equipment issues down to the circuit board and component level.
• Replace and calibrate components as required.
• Ensure equipment uptime and reliability while minimizing customer disruption.

Customer Support

• Serve as the primary technical contact for customers within the assigned territory.
• Respond to service calls and technical inquiries in a professional and timely manner.
• Provide customer training on the safe and proper operation of equipment.
• Build strong customer relationships through exceptional service delivery.

Documentation & Compliance

• Complete service reports, inspection records, radiation surveys, parts requests, and expense reports accurately and on time.
• Follow all company safety policies and regulatory requirements.
• Maintain accurate service records and equipment histories.

Continuous Improvement

• Communicate recurring equipment issues and customer feedback to management.
• Support process improvements and best practices across the service organization.
• Demonstrate the company's core values of Integrity, Innovation, Accountability, and Teamwork.

QualificationsRequired

• Minimum 5 years of field service, maintenance, or technical repair experience.
• Strong electro-mechanical troubleshooting skills.
• Experience with electrical, electronic, HVAC, power generation, or industrial equipment systems.
• Ability to troubleshoot and repair equipment to the board/component level.
• Ability to read and interpret technical drawings, schematics, wiring diagrams, and service manuals.
• Fluent communication skills in both English and French (spoken and written).
• Valid driver's license and ability to travel extensively throughout New Brunswick and Nova Scotia.
• Ability to work independently and manage service priorities effectively.

Preferred

• Associate Degree, Diploma, or post-secondary education in Electronics, Electrical Technology, Electro-Mechanical Technology, Industrial Maintenance, or a related technical field.
• Experience supporting X-ray imaging, security screening, diagnostic imaging, biomedical, or similar technologies.
• Previous experience with Smiths Detection, security screening systems, airport screening equipment, cargo inspection systems, or related technologies.
• Knowledge of radiation-based equipment and imaging systems.

Physical Requirements

• Ability to frequently lift and move up to 50 lbs.
• Ability to occasionally lift heavier equipment with assistance.
• Ability to stand, bend, kneel, and work around mechanical equipment.
• Comfortable working in industrial, transportation, airport, and customer facility environments.

Travel Requirements

• Travel throughout New Brunswick and Nova Scotia.
• Primarily day travel with occasional overnight stays.
• Initial training may require travel outside the province.
• Home-based role with regional territory responsibility.

Work EnvironmentThis position involves working around sophisticated electromechanical and X-ray screening systems. Exposure to low-level radiation may occur; however, exposure levels remain significantly below regulatory limits and all applicable safety standards and procedures are strictly followed.Equal Opportunity EmployerOur client is committed to creating an inclusive and accessible workplace. Accommodations are available upon request throughout the recruitment process in accordance with applicable human rights and accessibility legislation.
Apply resume to [email protected] For immediate consideration contact Cheryl at 905 361-3987 ext 107