AV Programmer

About Us: Design Electronics offers custom-built technology solutions for homes and businesses anywhere in the world. We guarantee that our systems will provide unmatched performance, ease of use, and reliability for projects of any kind. Since launching our business in 1984, Design Electronics has been a leader in the systems integration market in the Greater Toronto Area and the Niagara Region. Guided by our three pillars: accuracy, precision, and value, our commercial and home automation company has created some of the most revolutionary and innovative installations in both the commercial and residential markets. In our 30,000 sq. ft. research and development facility in Niagara Falls, Ontario, our expert team of system designers, technicians, engineers, and installers work to provide the latest technology to our clients, from commercial AV systems to home automation systems and more. Our team members include InfoComm Certified Technology Specialists (CTS), Crestron Master Programmers, Savant Programmers and Certified Surveillance System Installers/Technicians, and recipients of Crestron Designations and Lutron Certifications. The Opportunity: This hands-on technical role is responsible for programming, configuring, and commissioning integrated AV and control systems in alignment with design intent and company quality standards. The position emphasizes efficient, scalable code, consistent programming practices, and accurate documentation to support system performance, serviceability, and reliable, user-friendly control solutions. The AV Programmer collaborates with Engineering, Project Management, Integration, and Service teams, along with external stakeholders, to support seamless delivery from post-design through commissioning and handoff. Responsibilities include interpreting system designs, developing user interfaces, integrating subsystems, supporting commissioning, and troubleshooting issues to ensure systems meet functional and performance requirements and are ready for service handoff. The role also contributes to the continuous improvement of programming standards, documentation, and workflow efficiency. Strong communication skills are required to coordinate with cross-functional teams, provide updates, and support overall project delivery and client experience. Job Duties (including but not limited to): * Develop, program, and commission AV control systems using platforms such as Crestron, Control4, QSC, Extron, Biamp, and Lutron * Interpret and follow functional drawings to ensure systems meet design specifications * Design and build intuitive, user-friendly graphical user interfaces (GUIs) * Configure and integrate AV devices, including DSPs, control processors, and third-party hardware * Maintain and update network documentation, including network sheets and system configurations * Write efficient, scalable, and maintainable code * Troubleshoot and resolve system issues during installation, commissioning, and post-installation support * Collaborate with project managers, engineers, and field technicians to deliver high-quality solutions * Travel across the Greater Toronto Area to support on-site programming and commissioning activities What you bring: * Minimum 2 years of experience in AV programming or a related field * Hands-on experience with at least some of the following: Crestron, Control4, Lutron, QSC, Extron, Biamp * Strong understanding of AV system architecture and signal flow * Familiarity with networking concepts relevant to AV systems (IP addressing, subnets, VLANs, etc.) * Ability to read and interpret technical drawings and schematics * Strong problem-solving skills and attention to detail * Excellent communication and organizational skills * Valid driver's license and willingness to travel throughout the GTA Preferred: * Manufacturer certifications (Crestron, QSC, Extron, etc.) * Experience with UI/UX design for touch panels * Knowledge of scripting or programming languages relevant to AV platforms