TAPP Workforce Solutions Inc. - 18 Jobs
Innisfil, ON
Posted 2 days ago
Job Details:
Full-time
Management
Benefits:
Employee Assistance Program
Wellness Programs
Jr. Systems Administrator
Location: Onsite — Monday to Friday, 8:30 AM - 4:30 PM
Salary: $55,000 - $62,500 annually
Employment: Full-Time
Reports To: IT Infrastructure Manager
About Our ClientThey are a client-centric, vertically integrated provider of custom flexible packaging solutions. With a strong commitment to sustainability and innovation, they aim to be the preferred partner for socially responsible packaging solutions across North America. Driven by a people-first culture, they foster collaboration, continuous improvement, and forward-thinking. Their team is passionate, supportive, and committed to making a meaningful impact in their industry and community.
Their Core Values
Integrity, Genuine Relationships, Teamwork, Respect, Partnership, Community Position Summary The Junior Systems Administrator plays a key role in supporting and maintainingour clients IT infrastructure across both plant and office environments. This position provides Level 1-2 technical support, ensures system reliability and security, and contributes to ongoing IT improvements. The ideal candidate is analytical, customer-focused, and eager to grow within a collaborative and fast-paced IT team.
Key Responsibilities
Technical Support & Troubleshooting
About TAPP Workforce Solutions Inc. At TAPP Workforce Solutions Inc., we believe in more than just filling jobs—we connect great talent with great opportunities. As a talent acquisition company, we work closely with our clients to meet their hiring needs, ensuring the right fit for both employers and candidates. But our commitment doesn't stop there. We act as a talent agent for the professionals we serve, helping you navigate your career path, providing insights into new opportunities, and aligning you with roles that match your skills, aspirations, and goals. Whether you're actively looking or simply exploring your next move, we're here to support your journey every step of the way.
Your success is our priority. Let's find your next opportunity together.
Location: Onsite — Monday to Friday, 8:30 AM - 4:30 PM
Salary: $55,000 - $62,500 annually
Employment: Full-Time
Reports To: IT Infrastructure Manager
About Our ClientThey are a client-centric, vertically integrated provider of custom flexible packaging solutions. With a strong commitment to sustainability and innovation, they aim to be the preferred partner for socially responsible packaging solutions across North America. Driven by a people-first culture, they foster collaboration, continuous improvement, and forward-thinking. Their team is passionate, supportive, and committed to making a meaningful impact in their industry and community.
Their Core Values
Integrity, Genuine Relationships, Teamwork, Respect, Partnership, Community Position Summary The Junior Systems Administrator plays a key role in supporting and maintainingour clients IT infrastructure across both plant and office environments. This position provides Level 1-2 technical support, ensures system reliability and security, and contributes to ongoing IT improvements. The ideal candidate is analytical, customer-focused, and eager to grow within a collaborative and fast-paced IT team.
Key Responsibilities
Technical Support & Troubleshooting
- Provide Level 1-2 support for hardware, software, and network issues
- Diagnose and resolve issues related to PCs, servers, mobile devices, and connectivity
- Support Microsoft 365 applications (Outlook, Teams, Excel, Word, etc.)
- Assist users across both technical and non-technical environments
- Support and administer Office 365, Exchange Online, and Entra ID (Azure AD)
- Manage user accounts, licensing, and onboarding/offboarding processes
- Assist in maintaining ERP systems and internal IT tools
- Help create and maintain scripts and automation for service improvement
- Maintain LAN/WAN networks, switches, and wireless infrastructure
- Support VMware ESXi/vSphere environments and associated Veeam backups and recovery
- Monitor critical infrastructure alerts using Veeam One and Meraki Dashboard
- Assist with SAN, NAS, and cloud-based storage systems
- Perform regular system backups and support disaster recovery procedures
- Respond to and triage helpdesk tickets (e.g., Jira)
- Maintain technical documentation in Confluence or equivalent platforms
- Manage asset inventory and RMM tools
- Collaborate within an agile, service-driven IT environment
- Promote and enforce IT security best practices
- Monitor infrastructure alerts and address vulnerabilities
- Ensure endpoint compliance with organizational standards
- Solid understanding of IT systems, networking, and troubleshooting
- Familiarity with Windows OS and Microsoft 365 administration
- Knowledge of network fundamentals (OSI model, TCP/IP)
- Exposure to Azure AD / Entra ID and cloud environments
- Experience with helpdesk ticketing systems (e.g., Jira) is an asset
- Familiarity with Cisco Meraki, VMware ESXi/vSphere, and Veeam is preferred
- Understanding of SAN/NAS storage systems is an asset
- Strong communication and customer service skills
- Strong analytical and troubleshooting skills
- Ability to explain technical concepts clearly to non-technical users
- Proactive, self-motivated mindset with a drive for continuous improvement
- Team-oriented with a collaborative, solutions-focused approach
- Passion for learning and growing within a fast-paced IT environment
- Demonstrates curiosity and eagerness to learn — asks questions when unsure
- Communicates clearly and professionally with staff and vendors
- Takes initiative to identify and improve systems and processes
- Delivers high-quality, friendly user support consistently
- Contributes positively to team culture and shared goals
- People-First Culture — Work in a respectful, collaborative, and supportive environment
- Work-Life Balance — Your time outside of work matters — we mean it
- Comprehensive Benefits — Health, dental, wellness programs, and Employee Assistance Program
- RRSP Matching — We invest in your financial future
- Learning & Growth — Access to training, development opportunities, and a clear path to grow your career in IT infrastructure
- Want to join the Team? Please apply to
- +1 647 5605726
- [email protected]
About TAPP Workforce Solutions Inc. At TAPP Workforce Solutions Inc., we believe in more than just filling jobs—we connect great talent with great opportunities. As a talent acquisition company, we work closely with our clients to meet their hiring needs, ensuring the right fit for both employers and candidates. But our commitment doesn't stop there. We act as a talent agent for the professionals we serve, helping you navigate your career path, providing insights into new opportunities, and aligning you with roles that match your skills, aspirations, and goals. Whether you're actively looking or simply exploring your next move, we're here to support your journey every step of the way.
Your success is our priority. Let's find your next opportunity together.
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Frequently Asked Questions
This is a Jr. Systems Administrator position based on-site in Innisfil, ON.
The role is onsite Monday to Friday, 8:30 AM to 4:30 PM.
The posted salary range is $55,000–$62,500 annually.
You’ll provide Level 1-2 technical support, manage Office 365 and Entra ID, assist with ERP and IT tools, maintain networks, backups, security, and helpdesk tasks, and contribute to IT improvements.
Familiarity with Windows OS and Microsoft 365, knowledge of networking fundamentals, exposure to Azure AD/Entra ID, and experience with Cisco Meraki, VMware ESXi/vSphere, and Veeam are preferred.
The role offers a benefits package including health and dental, RRSP matching, and learning and growth opportunities with a clear path to advance in IT infrastructure.
The role reports to the IT Infrastructure Manager and is described as part of a collaborative, fast-paced IT team with a people-first culture.
