Retail Assistant Manager

Now hiring: Assistant Manager

Full-time | Work from location only | Good Market Thrift Store | Toronto

We're looking for a super friendly and responsible Assistant Manager to join our team. If you're a people person with a passion for fashion and sustainability, and have the experience and maturity to lead by example and drive sales, we want to hear from you!

good market is a boutique thrift store in Leslieville. There's enough clothes on earth for the next six generations so we are passionate about using what's already out there and encouraging our customers to do the same. We sell clothing, shoes and accessories for all genders - a mix of modern, vintage and designer - along with home goods. We wash, repair and rework items as needed to help them avoid landfill and find a new home. Our team is small but mighty - there are 4 of us in total. We love engaging with our customers and have a loyal local following.

About You:

• At least 5 years of experience in clothing retail (no other retail experience will be considered)
• • Minimum 2 years of experience as a manager or assistant manager
• References from your past two previous employers is mandatory. No other references will be considered.
• A mature, responsible team player who understands the importance of punctuality, mutual respect, and collaboration in a small team environment
• Flexible and willing to work weekends, as well as occasionally cover shifts for other staff members
• Proven ability to connect with customers, drive sales, and upsell effectively, with a track record of meeting sales targets and achieving high average order values (AOV) and conversion rates.
• Extremely self-motivated, thriving in both fast-paced weekend environments and quieter weekday shifts
• Skilled at initiating and maintaining engaging conversations with customers, and creating a lively, energetic atmosphere in the store.
• Master of multitasking, with a sharp eye for detail - able to manage a conversation while staying aware of everything happening in the store, from what customers are holding to who's walking in, without losing focus.
• You are a team player who can jump in wherever needed
• Shopify experience is not necessary as it can be trained, but highly desired
• Adaptable to different technologies and trouble shooting skills

Responsibilities:

• Opening and closing the store, ensuring all doors are locked and the store is secured
• Establishing rapport with customers to understand their needs and provide tailored service
• Maintaining store cleanliness, hygiene, and visual merchandising to keep the space fresh and inviting
• Securing merchandise with effective security measures
• Inventory control including markdowns, statistics and data, along with off-season storage management

What We Offer:

• First dibs on new merchandise
• Access to our customer loyalty program to accrue points on your purchases at the highest reward level
• Break room snacks for mid-day munchies

We're a growing but young business (going into our fourth year), and we need someone who can hit the ground running and who is excited to help us continue to grow and thrive. Working for a small business is more demanding than any other job, and so your role has a huge impact on our success. You should be someone who thrives in a pressure-based sales role and gets really excited about stepping up to new challenges. This position works weekends. If you're looking for a career where you can make an impact in a company that's doing things differently, good market might just be the place for you.

Company DescriptionWe're a modern, curated thrift store with a boutique feel - a little rock, a little boho, a little old school, a little new school - with plenty of wow-moment pieces. Our space is fresh, client-focused, and designed to make secondhand shopping feel easy and inspiring. We carry a curated mix of clothing, home goods and accessories for all genders.
Our small team works hard, cares about each others' well-being and success, and takes pride in creating a great experience for customers.Company DescriptionWe're a modern, curated thrift store with a boutique feel - a little rock, a little boho, a little old school, a little new school - with plenty of wow-moment pieces. Our space is fresh, client-focused, and designed to make secondhand shopping feel easy and inspiring. We carry a curated mix of clothing, home goods and accessories for all genders. Our small team works hard, cares about each others' well-being and success, and takes pride in creating a great experience for customers.