Lead Leasing Specialist

Join the TROIKA Team
Building Sustainable Communities for Over 25 Years!

AtTROIKAwerenot just about building structures wereabout creating Sustainable Communities that future generations can call home. For over two decades,wevebeen one of Western Canadas most forward thinking, future focusedlandand real estatedevelopment companies,driving every aspect of community creation fromland acquisitionandconstructiontosales, marketing, and property managementwhere families and communities can thrive.

AtTROIKA,youllfind more than a job youllfind a place to grow and succeed. We celebrate your passion for excellence, support your growth, and create a culturewhereteamwork drives success. From master planned communities to residential multi- and single-family developments to commercial buildings, to providing full-service property management, every aspect of our business is an opportunity to make an impact and leave your mark.

What we offer to help you thrive

• Competitive salary
  

• Comprehensive health and dental benefits
• RRSP matching

• Paid training and professional development
  

• Additionalpaid time off
  

• Performance bonus program
  

Ifyourepassionate about real estate development and construction, excited to grow with a team committed tocollaboration,quality,innovationand ready to help us build alegacy of excellence,wedlove to hear from you.

Your future starts here.Letsbuild something extraordinary together.

We are currently seeking aLead Leasing Specialistto Join ourLeasingteam!

TROIKA isseeking a driven and client-focusedLeadLeasing Specialist
to support leasing performance across our residential rental portfolio while providing guidance and coordination to junior leasing team members. This role is accountable for delivering a consistent, high-quality leasing experience that drives occupancy, strengthens tenant relationships, and reflects our brand standards at every touchpoint. The ideal candidate is a self-starter who is comfortable operating in a fast-paced environment, balancing hands-on leasing execution with team support and coordination. They bringstrong communicationskills, attention to detail, and a proactive approach to problem-solving, while helping elevate team performance through mentorship, structure, and accountability.

Key Responsibilities

Leasing & Tenant Relations:

• Act as the primary point of contact for leasing inquiries, ensuringtimely, professional, and consistent communication.Respond promptly and professionally to leasing inquiries via phone,email,and digital platforms.

• Conduct property tours andshowcasesuites with professionalism, product knowledge, and enthusiasm.

• Communicate leasing promotions and rental incentives effectively to maximize conversions.

• Guide prospective tenants through the application, screening, and approval process.

• Ensure prospective tenants have an exceptional experience at every touchpoint.

Team Coordination & Leadership:

• Provideday-to-day guidance and support to junior leasing agents to ensure consistency in service delivery and process execution.

• Assistin onboarding and training new leasing team members.

• Monitor leasing activity across the team and provide feedback to improve performance and outcomes.

• Act as a resource for escalation on complex leasing scenarios or tenant interactions.

Marketing & Administration:

• Prepare and review leasing documentation including applications, tenancy agreements, and addenda.

• Ensure accuracy and completeness of leasing files and compliance with internal standards.

• Collaborate with Marketing to ensure listings, signage, and promotional materials are current and aligned with leasing strategy.

• Maintain and update leasing activity in property management systems (e.g., HubSpot, Yardi, Rent Caf).
  

Move-In Coordination:

• Coordinate with Property Management and Operations teams to ensure suites meet TROIKAs standards prior to occupancy.

• Support a smooth transition from leasing to ongoing tenant management.

Reporting & Performance:

• Track and report on leasing metrics including inquiries, conversions, and occupancy trends.

• Support achievement of occupancy and revenue targets through proactive leasing strategies.

• Assistwith market research, competitor analysis, and pricing insights.

*Disclaimer this list is not comprehensive, and other tasks not mentioned may berequiredas dictated by changing business conditionswhichmay trigger changes to job responsibilities.

** This Job description is not an employment contract.

Qualificationsand Requirements

Required:

• 35 years of experience in leasing, sales, hospitality, or customer-facing roles.

• Proven ability to manage multiple priorities in a fast-paced environment.
• Strong interpersonal and communication skills (written and verbal).
• Proficiencyin Microsoft Office Suite.

Preferred:

• Experience in residential property management or real estate leasing.

• Familiarity with property management systems such as Yardi, HubSpot, or Rent Caf.

• Knowledge of the Residential Tenancy Act (BC).

• Previousexperience supporting or mentoring junior team members.
• Post-secondary degree/diploma in accounting or related program.

Rate of Pay:

• Salary $55,000- $75,000perannum(actual salary offeredwill becommensuratewith education and experience).
• The total compensation packageincludes:
  • Extended Health, Dental,andRRSP Matching (for eligible employees).
  • A focuson your development through tuition reimbursement, training, and mentorship programs.
  • A dynamic and collaborative work environment with growth potential.