Duties Include: - Greet customers promptly and professionally, establishing a positive rapport. - Communicate with customers by phone and email. - Listen carefully to customer descriptions of vehicle issues and communicate the issues to the Service Manager - Prepare detailed work orders, including inspection paperwork. - Parts and labor quotes/estimates. - Generate invoices. - Handle transactions accurately and process payments efficiently. - Maintain organized records of all service transactions and inspection records. - Stay informed about company procedures and industry changes Accommodations are available upon request for all individuals with disabilities taking part in the recruitment and selection process.