Customer Service Rep - French Preferred
ABL Employment - 335 Jobs
Waterdown, ON
Posted 2 days ago
Job Details:
Full-time
Experienced
Join our dynamic team as a Customer Service Representative! We're looking for a dedicated, enthusiastic professional to be the first point of contact for all Parts and Service sales and inquiries. Responsibilities: - Provide phone and email support for customers across North America - Process orders, quotes, and payments - Assist with part identification and technical support - Collaborate with service and logistics teams on returns and back orders - Upsell products and support business growth initiatives Requirements: - 1-2+ years in customer service, inventory, or purchasing - ERP experience required (Epicor a plus) - CRM experience an asset - Strong communication and problem-solving skills - MS Office proficiency - Fluency in French preferred; Spanish helpful APPLY NOW! Please respond to this posting with a copy of your resume. After submitting your resume, you will receive a reach out from our virtual recruiter. This reach out contains an important questionnaire that must be completed to highlight your skills for this position. We will contact qualified candidates for this role. AI (Artificial Intelligence) tools may be used at certain points of the pre-screening and selection process for this role. To learn more about ABL's AI policy, please visit www.ablemployment.com/how-abl-utilizes-automation-and-ai-technology/
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Frequently Asked Questions
This is a full-time position based in Waterdown, ON.
The role requires 1-2+ years in customer service, inventory, or purchasing, plus ERP experience (Epicor is a plus).
You will provide phone and email support, process orders, quotes, and payments, assist with part identification and technical support, and collaborate with service and logistics on returns and back orders.
Fluency in French is preferred, with Spanish being helpful.
Experience with ERP systems is required, and CRM experience is an asset; MS Office proficiency is also expected.
Submit your resume to apply; after submission, you’ll be contacted by a virtual recruiter who provides an important questionnaire to highlight your skills.
Salary is listed as N/A-N/A in the posting.
