Managed Services Client Partner

Managed Services Client Partner
Our client is seeking a Managed Services Client Partner to serve as the primary relationship manager for a portfolio of managed services clients. This role focuses on building trusted partnerships, coordinating service delivery, and ensuring client needs are clearly understood and consistently met within a technology‑enabled environment. The ideal candidate will bring a strong interest in technology, excellent organizational skills, and a client‑first mindset.
Your success will be defined by your ability to:

• Build and maintain long‑term, trusted relationships with client organizations
• Act as the primary point of contact for managed services clients
• Coordinate and track account activity to ensure commitments are delivered as promised
• Maintain accurate documentation, records, and account details
• Facilitate clear, timely communication between clients and internal technical teams
• Provide oversight of daily account operations to ensure service expectations are met
• Translate technical information into business‑focused language and recommendations
• Follow established client management processes to ensure consistency and accountability
• Represent the organization with professionalism, integrity, and enthusiasm
• Balance direct client engagement with internal coordination and follow‑up

Your strengths include:

• 2+ years of experience in account management, client services, or customer success roles
• Strong organizational and time‑management skills with attention to detail
• Ability to manage multiple client relationships simultaneously
• Comfort working in a technology‑driven or technical services environment
• Strong written and verbal communication skills
• Ability to build rapport and trust with clients and internal teams
• Problem‑solving mindset and ability to navigate complex situations calmly
• Interest in technology and a willingness to continuously learn
• Ability to work in a hybrid environment with on‑site presence as required

If you are interested in this role and meet the above criteria, please click the "Apply" button to send your resume directly to Tania Christensen.
Recruitment Partners Inc. is an Alberta-based, Alberta-focused recruitment firm. We are dedicated to building long-term relationships while securing top talent for Alberta's best employers. At the heart of our efforts is a collaborative, consultative approach. We are proud of our team of consultants, who come with practical business experience, a strong network of professional contacts, and are focused on what is best for both clients and candidates. We will facilitate the best fit between client and candidate. This means reduced turnover, enhanced employee engagement, increased productivity, customer satisfaction, and more.
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