Strathcona Hotel - 6 Jobs
Victoria, BC
Job Details:
Benefits:
The Strathcona Hotel, in the heart of beautiful Victoria British Columbia is looking to hire a reliable, mature and energetic individual to join our Front Desk team.
Our ideal candidate enjoys working with others and thrives to deliver a positive and pleasant experience to our guests. You must be dependable, organized and enjoy both clerical duties and customer relations.
Previous accounting experience is not mandatory.
Shift hours: 11:30pm to 7:30am
Availability is required for: Thursday, Friday, Saturday, and Sunday nights - flexibility is a requisite
Duties and Responsibilities included but not limited to:
- Check-in late night arrivals
- Check-out early morning departures
- Create new reservations for walk in guests, and create, modify, and cancel reservations for future stays
- Answer telephone enquiries about the hotel and attached venues
- Assist guests in house with requests and concerns
- Work with the Security team to ensure the comfort of hotel guests, and ensure quiet time and occupancy policies are adhered to
- Assist team members with cashing out, and signing in/out keys
We offer:
- 50% off meals while working or when visiting as a guest
- 10% at the Strath Ale Wine and Spirit Merchants
- Health and dental benefits
- Opportunity to attend free shows and events
- Fun work environment with opportunities for development and career advancement
Apply today to learn more about this exciting opportunity.
REQUIREMENTS
- Passion for guest service
- Excellent interpersonal and time management skills
- Exceptional communication skills, both written and oral
- Must be a team oriented & motivated individual
- Highly organized, results-oriented with the ability to be flexible and work well under pressure
- Knowledge of Word, Excel and Property Management Systems
- Cash handling and processing experience
- Knowledge of Victoria and surrounding area and attractions
- Night audit experience an asset
ABOUT THE COMPANY
Located in the heart of Victoria BC, the Strathcona Hotel is a stunning Victorian landmark that dates back to the historic gold rush area of the region. The Strathcona hotel is family owned and operated and has a long history of being "Victoria's Entertainment Center".
OUR VENUES
- The Sticky Wicket Pub and Restaurant
- The Maple Room
- The Rooftop Patio
- Wicket Hall
- The Clubhouse Bar
- Big Bad Johns
- The Games Room
- The Strath Ale, Wine and Spirit Merchants