Customer Service & Marketing Coordinator

What you'll do:

Part 1: Customer Operations (2–3 hours/day)

● Answer incoming phone calls from customers and partners

● Respond to customer emails promptly and professionally

● Enter and process customer orders per day using Odoo (full training provided)

● Process and record customer payments

● Apply cheque payments to customer accounts

● Support day to day office operations.

Part 2: Business Growth (balance of the day)

● Assist with email marketing campaigns (product announcements, dealer updates,
newsletters)
● Support social media activity on LinkedIn and Facebook
● Conduct proactive outreach to existing customers (reorders, reviews, followups)
● Research new customer opportunities and potential distribution partners
● Help maintain and update product information and marketing materials

Company DescriptionTriumph Mobility is a Canadian company that designs and distributes premium mobility and
accessibility products. We're looking for a Customer Service & Marketing Coordinator who
enjoys variety, communicates well, and wants to grow with a small but fast moving team.
This role blends customer operations with handson business growth work. If you like helping
people, staying organized, and contributing to meaningful projects, you'll thrive here.Company DescriptionTriumph Mobility is a Canadian company that designs and distributes premium mobility andaccessibility products. We're looking for a Customer Service & Marketing Coordinator whoenjoys variety, communicates well, and wants to grow with a small but fast moving team.This role blends customer operations with handson business growth work. If you like helpingpeople, staying organized, and contributing to meaningful projects, you'll thrive here.