Sales Rise Agency - 3 Jobs
Mississauga, ON
Posted 6 days ago
Job Details:
$20.00 - $25.00 / hour
Full-time
Student
The Customer Care Representative is a vital member of a dedicated customer service team, supporting a diverse customer base that includes retail consumers, business clients, technical users, and the general public. This role primarily communicates with customers in-person and via phone, ensuring timely and effective resolution of inquiries and complaints while maintaining high customer satisfaction. The representative collaborates cross-functionally to deliver seamless service and support.
Responsibilities
- Provide customer support through in-person and phone communication
- Resolve inquiries and complaints efficiently
- Process orders and manage relevant data entry tasks
- Collect and relay customer feedback to improve service quality
- Maintain accurate information provision and communication
- Collaborate with team members and other departments to resolve issues
- Utilize problem-solving skills to handle complex customer requests
- Meet key performance metrics such as customer satisfaction score and first call resolution
Preferred Qualifications
- Entry-level experience in customer service
- High school diploma or equivalent
- Strong communication and active listening skills
- Effective problem solving and conflict resolution abilities
- Multitasking and time management proficiency
- Accurate data entry skills
- Sales experience is a plus
We move fast. We grow fast. And we always bring people with us.
If you are hungry, motivated, and ready to be part of something that actually means something, you just found your people.Company DescriptionWe are not your average agency. We are a high energy team of go-getters, connectors, and people who genuinely love what they do. We specialize in placing driven, ambitious talent with companies that are ready to grow and we do it with speed, heart, and zero fluff.We move fast. We grow fast. And we always bring people with us.If you are hungry, motivated, and ready to be part of something that actually means something, you just found your people.
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Frequently Asked Questions
This position is located in Mississauga, ON and is a full-time role.
Salary ranges from $20.00–$25.00 per hour.
Provide customer support in-person and by phone, resolve inquiries and complaints, process orders and data entry, collect feedback, and collaborate with teams to resolve issues.
Entry-level customer service experience, a high school diploma or equivalent, strong communication and listening skills, problem solving, multitasking, and accurate data entry; sales experience is a plus.
Key performance metrics include customer satisfaction score and first call resolution.
The description lists the role as a full-time position with stated salary and responsibilities, indicating an active opening.
