Bicycle Technician

Get Lost Outfitters is looking for an experienced full-time bicycle technician who loves bikes, helping riders enjoy the great outdoors, and serving community.

We're building something different, and need an employee who sees things differently and wants to be part of a special experience.

Part bicycle shop.
Part community hub for riders, skiers, campers, gravel wanderers, trail seekers, and anyone who thinks getting outside fixes most things.

We're looking for someone with 5+ years of professional technician experience who can confidently lead a service department, mentor younger technicians, create great customer experiences, and help shape the culture of the shop from day one.

What You'll Be Doing

• Professional bicycle assembly, repair, and diagnostics
• Suspension service and advanced troubleshooting
• Working on mountain, gravel, commuter, and e-bikes
• Helping organize and lead daily service workflow
• Supporting and mentoring junior staff
• Creating exceptional rider experiences and honest service recommendations
• Helping riders feel comfortable, informed, and fired up to ride
• Assisting with ski/snowboard tuning and skate sharpening in winter months (an asset, not mandatory)
• Being part of the community rides, events, and chaos along the way

What We're Looking For

• 5+ years bicycle mechanic experience
• Strong technical knowledge and attention to detail
• Leadership skills and confidence running a service area
• Positive attitude and calm under pressure
• Someone who genuinely enjoys helping people
• Experience with suspension service, wheel building, and bike fitting is a major asset
• E-bike diagnostic experience is an asset
• A rider who lives the lifestyle is a bonus

The Vibe

This is not a “sell-at-all-costs” shop.

We care about good people, good service, and building a place riders actually want to visit and hang out in.

We want the service area to feel like the heart of the shop. Music on. Coffee nearby. Bikes everywhere. Stories being told. Riders getting stoked for their next ride.

What We Offer

• Competitive pay based on experience
• Paid vacation
• Health benefits
• Employee discounts
• Demo bike
• Opportunity to help shape a new independent shop from the ground floor
• Flexible and supportive environment
• A crew that believes bikes should be fun