Red Seal Recruiting Solutions Ltd. - 13 Jobs
Calgary, AB
Posted 11 days ago
Job Details:
$60.00 - $70.00 / hour
Full-time
Management
Benefits:
Disability Insurance
Service Coordinator / Inside Sales - Calgary (Rocky View), AB
Our client is seeking a sales-minded Service Coordinator to support a busy field service operation. This role is ideal for someone who enjoys balancing service coordination, customer interaction and inside sales in a fast-paced, dynamic environment.
Wage: Base Salary:
$60K–$70K DOE + High-Earning Commission Plan
Paid On-Call Rotation (compensated whether called or not)
What You'll Do
- Coordinate daily schedules and dispatch activities for Field Technicians
- Contact customers to book service and identify additional needs - you are confident in your sales and support communication skills
- Promote service work and related solutions
- Respond to customer inquiries via phone, email, and in person
- Prepare work orders, quotes, and service documentation
- Ensure parts and supplies are organized for service appointments
- Support of general Service Department operations
- Participate in a rotating on-call schedule with guaranteed compensation
What You Bring
- Experience in service coordination, dispatch, inside service sales, or mobile service support
- Background in trades or service-based industries (HVAC, mechanical, electrical, equipment service, etc.) preferred
- Strong technical aptitude with the ability to understand equipment and service requirements
- Driven with a sales-oriented mindset - you enjoy helping people!
- Excellent communication and relationship-building skills
- Ability to manage multiple priorities in a fast-paced environment
- Strong organizational skills and attention to detail - you can think on your feet
- Microsoft Office and service management software proficiency
- Professional, reliable, and team-focused approach
- Exemplary English written and verbal communication skills
What's In It For You
- Competitive base salary plus a generous commission structure
- Performance bonus
- Paid on-call rotation
- Full benefits package
- Paid shutdown from Christmas through New Years
- Extended health with vision, flex wellness plan, life and disability insurance
- Pension with company matching
- Educational assistance program
Share This Job:
Frequently Asked Questions
The base salary is $60,000–$70,000 DOE plus a high-earning commission plan.
Yes, the role offers a full benefits package, including extended health with vision, flex wellness, life and disability insurance, and pension with company matching.
Responsibilities include coordinating daily schedules and dispatch for Field Technicians, booking service, promoting service work, handling inquiries, preparing work orders and quotes, and ensuring parts are organized for appointments.
Yes, experience in service coordination, dispatch, inside service sales, or mobile service support is required, with a background in trades or service-based industries preferred.
This role suits a fast-paced, dynamic environment and values sales-oriented mindset, strong communication, relationship-building, and the ability to manage multiple priorities.
Yes, there is a rotating on-call schedule with guaranteed compensation and paid on-call rotation.
