Finlink Group - 113 Jobs
Concord, ON
Job Details:
Benefits:
Main ResponsibilitiesAccount Management Responsibilities
- Serve as the main point of contact for assigned clients and maintain strong day-to-day relationships.
- Support onboarding processes for clients using the company's gaming and aggregation platforms.
- Guide clients through integrations, product launches, and ongoing operational support.
- Coordinate with internal teams to ensure client needs are met efficiently and on time.
- Manage and document promotions and commercial activities with operators and aggregator partners.
- Identify opportunities to grow accounts through upselling and cross-selling solutions.
- Provide clients and internal stakeholders with regular updates, reports, and performance insights.
- Stay informed about industry trends and market opportunities that may benefit clients.
- Resolve client concerns quickly while maintaining a high standard of service.
- Attend client meetings, trade shows, and industry events when required.
- Build and maintain relationships with senior-level decision-makers and partners.
- Understand client goals and recommend suitable products and solutions in a consultative manner.
- Develop strong knowledge of current and upcoming products to confidently present solutions to potential clients.
- Generate new business opportunities through research, networking, referrals, and outbound outreach.
- Manage the sales pipeline and coordinate with internal teams throughout the sales process.
- Track and report the progress of leads and opportunities to management.
- Conduct product demonstrations remotely or in person for prospective clients.
- Support growth across multiple markets and stay informed on industry, product, and regulatory developments.
- Represent the business at conferences, trade events, and networking opportunities.
- 1–2 years of experience in Account Management, Sales, Business Development, Customer Success, or a related field. Internship or co-op experience is also welcomed.
- Strong relationship-building and communication skills.
- Ability to contribute to account growth and identify new business opportunities.
- Commercial awareness with good problem-solving and analytical thinking abilities.
- Organized, detail-oriented, and able to manage multiple priorities effectively.
- Fluent in English, both written and spoken. Spanish language skills are considered an advantage.
- Comfortable using Microsoft Office tools; experience with CRM or project management platforms is a plus.
- A proactive, professional, and team-oriented mindset.
- Willingness to travel for client meetings, conferences, and industry events when needed.
You are motivated, curious, and eager to grow your career in account management and business development. You enjoy working with people, building strong partnerships, and finding creative ways to support business growth. You are comfortable working in a fast-moving environment, take initiative, and bring a positive and professional approach to your work.What's Offered
- Comprehensive training and onboarding support.
- A collaborative and supportive team environment.
- Opportunities for continuous learning, career development, and professional growth.
- Private health insurance.
- Weekly in-office breakfast and lunch perks.