Armour Transportation Systems - 57 Jobs
Dartmouth, NS
Posted 19 days ago
Job Details:
Full-time
Experienced
Description
Join the Armour Team Today!
Position Overview: As a Credit & Collections Specialist, you'll play a key role in managing financial operations, ensuring account accuracy, and driving process improvements. This role goes beyond payment follow-ups —it's about building strong relationships, resolving disputes, and collaborating with internal teams to enhance financial processes. Key Responsibilities:- Proactively engage with customers to ensure timely payments while fostering positive working relationships.
- Conduct large account reconciliations, investigating discrepancies such as short payments, overpayments, and unresolved balances.
- Collaborate with Billing, Pricing, and Operations teams to resolve invoice discrepancies, rating errors, and contract inconsistencies.
- Analyze payment trends to identify root causes of delays and implement process improvements.
- Develop strategies with internal teams to minimize disputes and enhance cash flow.
- Act as a problem-solving expert, addressing challenges to prevent recurring issues.
- Maintain accurate records of customer interactions, disputes, and resolutions.
- Experience in credit, collections, or accounts receivable, preferably in transportation, logistics, or a related industry.
- Strong reconciliation skills with the ability to analyze large datasets and resolve discrepancies.
- A problem-solving mindset—you enjoy investigating issues and finding effective solutions.
- Excellent communication and negotiation skills to work collaboratively with customers and internal teams.
- High attention to detail and the ability to manage multiple priorities in a fast-paced environment.
- Proficiency in Microsoft Excel (pivot tables, VLOOKUPs).
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Frequently Asked Questions
This role involves managing financial operations, ensuring account accuracy, resolving disputes, and collaborating with internal teams to improve financial processes.
The position is based in Dartmouth, NS and is a full-time role.
The role requires proactively engaging with customers to ensure timely payments, conducting large account reconciliations, and resolving invoice discrepancies and rating or contract issues in collaboration with other teams.
Strong reconciliation skills, the ability to analyze large datasets, problem-solving, excellent communication and negotiation skills, attention to detail, and proficiency in Microsoft Excel (pivot tables, VLOOKUPs).
The role involves analyzing payment trends, developing strategies with internal teams to minimize disputes, and implementing process improvements to enhance cash flow.
