Field Service Representative Lead - CRANBROOK (Gas Utilities)

Job Title: Field Service Technician Lead (Class B Gas Ticket Required)
Location: British Columbia, Canada
Salary: $40.00/hour
Reports to: Field Service Leader
Start Date: TBA
Important Hiring Note (May Group - Travel Team Only)
We are currently only hiring for the May intake Travel Team. Candidates must be fully committed to a rotational, travel-based role from June to September.
During this peak project period (June-September), this role is primarily travel-based, supporting multiple project locations across British Columbia.
Outside of the peak travel months, employees will primarily work within their home region or assigned local area projects.
Travel Structure & Expectations (Critical for Candidates)

• Work operates on a rotational schedule of 14 days on / 4 days off
• Candidates should expect to complete this rotation 1-2 times per month
• In practical terms, within a 60-day period, employees may:
• Work up to 42 days on rotation
• Receive approximately 12 days off
• Spend approximately 6 days working locally (non-travel assignments)
• The majority of time from June to September will be spent travelling and working across assigned BC locations
• Work is conducted in a Metercor company vehicle

Travel Benefits

• All accommodation (hotel stays) provided and paid for
• $80/day travel allowance provided during travel rotations

Job Summary
We are currently seeking a skilled and motivated Field Service Technician Lead to join our team in British Columbia. This leadership-focused role requires a Class B Gas Ticket and involves performing gas meter installations while also supporting and occasionally covering for Field Service Leaders. The ideal candidate will possess strong technical capabilities, leadership experience, and a commitment to safety and customer satisfaction.
Key Responsibilities
Installation & Technical Work

• Install gas meters at residential and small commercial properties
• Conduct safety inspections and leak tests following installations
• Ensure all work complies with current gas utility codes, standards, and safety regulations

Leadership Support

• Assist Field Service Leaders with daily coordination of field technicians
• Act as the point of contact in the Field Service Leader's absence
• Provide on-site guidance and mentorship to junior technicians
• Help monitor crew productivity, safety compliance, and job quality

Safety & Compliance

• Uphold and promote all safety protocols and procedures
• Participate in safety meetings and contribute to ongoing risk assessments
• Ensure proper use of PPE and adherence to safety standards in the field

Customer Interaction

• Professionally interact with customers during installations
• Explain installation processes and respond to customer inquiries
• Provide solutions to on-site concerns or escalate when appropriate

Documentation & Reporting

• Accurately document installation activities and job status using handheld devices
• Submit reports and complete digital work orders
• Maintain accurate records of tools, equipment, and materials

Qualifications
Education & Experience

• High school diploma or equivalent
• Minimum of 2 years of experience in gas meter installation or related field
• Prior leadership or team lead experience is an asset

Skills & Competencies

• Strong mechanical aptitude and technical troubleshooting ability
• Excellent communication and organizational skills
• Confident decision-maker with leadership potential
• Ability to work independently and support a team
• Comfortable using digital tools and handheld devices for reporting

Working Conditions
Environment

• Work is performed outdoors in various weather conditions
• Exposure to potentially hazardous conditions (e.g., gas leaks, confined spaces)
• Regular use of hand tools and physical labour throughout shifts
• Work involves routine physical activity over extended periods
• Extensive travel within British Columbia required during peak season, including overnight stays

Physical Requirements

• Ability to lift and carry equipment and materials up to 50 lbs
• Frequent standing, walking, bending, and kneeling
• Use of PPE, including fitted face masks when required

Certifications & Licenses

• Class B Gas Ticket - Required
• Valid Class 5 driver's license and clean abstract
• Criminal background check required

Training Program

• Paid 2-week training program
• Includes safety protocols, technical skills, and customer service training
• Hands-on mentorship with experienced team leaders

Application
Want to join the team?
Please apply to: