We are looking for a Warehouse Customer Service Clerk to join our client's team in Mississauga, ON. Previous Customer Service work experience within the Transportation/Warehouse/Logistics industry is required. Pay: $23.85/hour Shift: 8:30am-5:00pm Monday-Friday - must be flexible with amount of hours per week, may range from 20-40 hours. Responsibilities: - Managing customer inquiries - Booking appointments - Managing customer profiles - Processing orders - manual entry and EDI management - Arranging carriers for customer pick-ups - Building truck loads for shipping - consolidating/managing freight - Problem solving to achieve customer satisfaction - Investigating complaints and providing solutions - Producing/managing documentation and reports - Arranging/tracking courier shipments - Inventory validation, inbound reception, and customer communication - OSD investigation/resolutions/follow-up - Other duties as required Qualifications: - Previous experience in a Customer Service role within the Transportation/Warehouse/Logistics industry - Strong computer skills (specifically MS office, Excel and Outlook) - Superior communication skills (written and verbal) - Excellent administrative and data entry skills - High attention to detail - Excellent organization and planning skills - Able to work in a fast-paced environment - Able to work 20-40 hours per week - Knowledge of operational systems such as WMS asset - Knowledge of AIB or other food grade compliances Apply today for a great Customer Service opportunity! This position is for a new position with our client. By applying to this position you agree to allow Breakaway Staffing to contact you via email, text, or phone call communication regarding this job application. #ADM Accommodations are available upon request for all individuals with disabilities taking part in the recruitment and selection process.
This position is based in Mississauga, ON, and is a full-time role with hours from 8:30am to 5:00pm, Monday to Friday, with 20–40 hours per week depending on needs.
The pay is $23.85 per hour.
Previous customer service experience within the Transportation/Warehouse/Logistics industry is required.
Responsibilities include managing customer inquiries, booking appointments, processing orders, arranging carriers, building truck loads, managing freight, solving problems, handling documentation, and coordinating shipments and inventory.
Strong computer skills are required, specifically MS Office, Excel, and Outlook.
Knowledge of operational systems such as WMS and familiarity with AIB or other food grade compliances are noted.
Yes, the position may range from 20 to 40 hours per week, with a fixed daily schedule but flexible total hours.
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