Global Sales Excellence Manager

Imagine working at the forefront of innovation in fluid-flow technology, with over 1,400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet.

As part of our team, you'll be immersed in an environment that fosters growth, creativity, and collaboration. Here, you'll have the opportunity to push boundaries, tackle exciting challenges, and develop cutting-edge solutions that promote energy efficiency and reduce environmental impact. Every day offers the chance to make a meaningful contribution to a more sustainable future, driving innovations that help lower global carbon footprints. Together, were creating a legacy that goes beyond businessone thats changing the world for the better.

About the Role

Imagine working at the forefront of innovation in fluid-flow technology, with over 1,400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet.

Role Purpose

We are seeking a high impact Global Sales Excellence Manager to act as a trusted business partner to Sales Leadership, using commercial analytics and CRM insights to drive stronger sales execution, forecasting accuracy, and decision making across the business.

This role sits at the intersection ofsales strategy, data, and CRM, ensuring our global CRM platform delivers actionable insights, not just reporting and becomes a core driver of commercial performance and growth.

What Youll Do

Be a Commercial Business Partner

• Partner closely with global and regional sales leaders to translate CRM data into clear commercial insight.
• Provide direction on pipeline health, sales activity, forecasting accuracy, and performance trends to support strategic decisionmaking.
• Act as the goto expert for sales performance analytics and CRMdriven insights.

Own Commercial Analytics & Insight

• Define and evolve sales KPIs, dashboards, and performance reporting that matter to the business.
• Analyse pipeline quality, customer engagement, activity effectiveness, and forecast reliability.
• Deliver Power BI analytics and executivelevel insights for Sales, Marketing, and Customer Success.
• Work with BI teams to enhance data models and reporting capabilities.

Enable CRM as a Strategic Asset

• Own global CRM performance from a business value perspective ensuring it supports how sales teams sell.
• Drive continuous improvement of sales processes, workflows, and data quality to improve insight accuracy.
• Lead CRM enhancements, roadmap evolution, and adoption initiatives aligned to commercial priorities.

Drive Adoption & Enablement

• Ensure high global CRM adoption through enablement, training, and clear value communication.
• Establish governance and standards that protect data integrity without creating friction for users.
• Collaborate crossfunctionally to align CRM usage with broader commercial objectives.

What You Bring

• 10+ years experience in Sales Excellence, Commercial Analytics, or CRM Management.
• Strong background in sales analytics, KPI design, and performance reporting.
• Handson experience with CRM platforms (e.g. Salesforce, Dynamics, Infor CRM, or similar).
• Advanced capability with BI and analytics tools (Power BI preferred).
• Deep understanding of sales processes, forecasting, and pipeline management.
• Confident communicator, able to influence senior stakeholders with databacked insight.
• Highly analytical, detailoriented, and commercially minded.

What Success Looks Like

• Sales leaders actively rely on CRM insight to guide decisions and priorities.
• Clear, trusted commercial analytics that improve forecasting accuracy and pipeline quality.
• A CRM platform that is widely adopted, insightdriven, and commercially relevant.
• Simplified global processes and a strong, consistent user experience.

Why This Role Matters

This is not a systems administration role. It is a commercial analytics and business partnership role, where CRM is the engine and sales performance is the outcome

Why Armstrong Fluid Technology?

By joining us, youll become part of a global community dedicated to pushing the boundaries of fluid-flow technology while upholding Armstrong's commitment to sustainability. Youll have endless opportunities to learn, grow, and make a significant impact on the world. Together, we'll build tomorrows solutions today.