Peak Dental Group - 13 Jobs
Calgary, AB
Posted 30 days ago
Expires Soon!
Job Details:
$15.00 - $19.00 / hour
Full-time
Management
Dental Phone Agent (Dental - Training Provided).
Peak Dental Group is launching a dedicated Contact Centre to support our growing network of dental practices. We're looking for friendly, confident Phone Agents who enjoy helping people and delivering an excellent first impression.
No dental experience required - full training provided.
What You'll Do:
What We Offer:
Peak Dental Group is launching a dedicated Contact Centre to support our growing network of dental practices. We're looking for friendly, confident Phone Agents who enjoy helping people and delivering an excellent first impression.
No dental experience required - full training provided.
What You'll Do:
- Answer inbound calls from dental patients professionally and warmly.
- Book, confirm, and reschedule appointments.
- Answer general questions about services, locations, and insurance (training provided).
- Handle patient concerns with empathy and confidence.
- Accurately document calls and patient Information.
What We Offer:
- Paid training in dental terminology and workflows.
- Competitive hourly compensation.
- Growth opportunities within a growing healthcare organization.
- Supportive, team-focused environment.
- Flexible scheduling options (where applicable).
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Frequently Asked Questions
This role involves answering inbound calls from dental patients, booking, confirming, and rescheduling appointments, answering general questions about services, locations, and insurance (training provided), handling patient concerns with empathy, and accurately documenting calls and patient information.
No dental experience is required as full training is provided, including dental terminology and workflows.
The position is based in Calgary, AB, with a salary range of $15.00–$19.00 per hour.
The role includes paid training in dental terminology and workflows, with ongoing support in a team-focused environment.
The job offers flexible scheduling options where applicable, in addition to full-time employment.
There are growth opportunities within a growing healthcare organization, with a supportive team environment.
